Portfolio Director of Maintenance

Job Description

2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are seeking a Portfolio Director of Maintenance to join our team. The position is an integral part of the Property Management Department. The individual will be responsible for developing and implementing tools needed to preserve and maintain the portfolio. Specifically, the individual will be responsible for launching a new software system that inventories all of 2Life’s major building components, establishes a streamlined preventative maintenance schedule, and ties work orders and repairs to assets. As part of the central team, the individual will also be responsible for providing maintenance support, guidance, and technical assistance to maintenance staff located at our communities. Additionally, the position will spearhead the development of more formal maintenance processes and protocols that standardize and advance our team’s maintenance approach. This is an amazing opportunity to work with departments spanning the organization. The individual will work closely with site teams, the facilities team, along with others.

ESSENTIAL JOB FUNCTIONS

• Project manage the launch of Yardi’s maintenance module
• Develop, train and implement maintenance processes and protocol
• Provide guidance, technical support, and hands-on training to maintenance staff
• Onboard new maintenance site staff
• Work with site staff to troubleshoot difficult system failures
• Develop improved preventative maintenance plans and collaborate with site teams to account for site-specific systems
• Convene maintenance site staff on a routine basis to share best practices
• Assess, develop, and implement maintenance systems, processes, and protocols for the effective delivery of maintenance services
• Evaluate and dispatch the central procurement of services where there is an added benefit of scale
• Continuously review maintenance contracts and pursue efficiencies and cost-saving approaches
• Sub in for maintenance site staff when communities are in need
• Communicate and coordinate closely with the facilities team
• Initiate and maintain effective communication and collaborative partnerships with colleagues across 2Life in planning, setting timelines, and monitoring the impact on operations.

KNOWLEDGE, SKILLS & ABILITIES

• Minimum of seven years of experience as a superintendent or supervisor in a residential building
• Knowledge of OSHA regulations, elevators, and high-rise building systems
• Working knowledge of high-efficiency boilers, heating, HVAC, and electrical systems
• Knowledge of Green Initiatives
• Ability to learn photovoltaic system basic operation
• Experience with or ability to learn geothermal systems
• LEED certification desirable

2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.

Qualified candidates are strongly encouraged to apply here.

BENEFITS AND MORE

• Robust medical and dental plan
• Vision
• Employer-paid life and AD&D, STD, and LTD insurance
• 401(k) plan
• Paid vacation
• Paid holidays
• 2 floating holidays
• Pet insurance
• And more!

The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.

We desire to build and cultivate an environment that brings together an exceptional workforce with unique experiences, backgrounds, talents, and perspectives.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

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