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For Companies At a Glance
- Tasks: Perform maintenance and repairs on hotel systems, ensuring safety and guest satisfaction.
- Company: Join a dynamic hotel group known for exceptional service and a vibrant work culture.
- Benefits: Enjoy health insurance, retirement plans, paid time off, and amazing hotel discounts!
- Why this job: Be part of a team that values collaboration, problem-solving, and guest comfort.
- Qualifications: High school diploma preferred; experience in maintenance or engineering is a plus.
- Other info: Physical work required; must be ready to tackle challenges in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.
What you'll be doing
- Maintenance and Repairs: Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues. Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures. Ensure all building systems are operational and comply with safety regulations.
- Emergency Response: Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety. Collaborate with other departments and emergency services to address critical situations effectively.
- Guest Services: Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction. Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.
- Safety and Compliance: Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff. Stay updated on industry best practices and safety guidelines.
- Collaboration: Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.
Skills and Abilities
- High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
- Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
- Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
- Problem-solving skills and the ability to troubleshoot issues effectively.
- Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
- Excellent communication skills and customer service orientation.
- Familiarity with safety regulations and protocols.
Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50lbs -- 100lbs. Some work is performed in an interior hotel environment with equipment and machines. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises. The exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances, Supplemental Life Insurances, Theft Protection, Flexible Spending Accounts, 401(k) Retirement Plan with Company Match, Paid Time Off, Vacation and Holidays, Employee Assistance Program, AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available!
EEO/VET/DISABLED
Maintenance Tech I / Maintenance Engineer employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Tech I / Maintenance Engineer
✨Tip Number 1
Familiarise yourself with the specific maintenance systems used in hotels, such as HVAC and plumbing. Understanding these systems will not only help you during interviews but also demonstrate your proactive approach to the role.
✨Tip Number 2
Network with current or former maintenance staff in the hospitality industry. They can provide valuable insights into the day-to-day responsibilities and challenges of the job, which can be beneficial for your interview preparation.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of past maintenance issues you've resolved. Being able to discuss specific scenarios where you successfully handled emergencies or repairs will set you apart from other candidates.
✨Tip Number 4
Research the hotel brand's standards and values. Understanding their commitment to guest satisfaction and safety will allow you to align your responses during the interview, demonstrating that you're a good fit for their team.
We think you need these skills to ace Maintenance Tech I / Maintenance Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and repairs, particularly in mechanical, electrical, plumbing, and HVAC systems. Use specific examples to demonstrate your problem-solving skills and ability to troubleshoot effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your previous experience in hotel maintenance or facilities management and your commitment to safety and compliance.
Showcase Communication Skills: In your application, highlight your excellent communication skills and customer service orientation. Mention any experiences where you successfully interacted with guests or collaborated with other departments.
Highlight Physical Fitness: Since the role requires physical work, include any relevant experiences that demonstrate your physical fitness and ability to perform tasks that involve lifting, bending, and operating equipment. This will show that you are well-suited for the demands of the job.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Technical Skills
Make sure to highlight your knowledge of mechanical, electrical, plumbing, and HVAC systems during the interview. Be prepared to discuss specific experiences where you successfully identified and resolved issues in these areas.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can troubleshoot effectively. Prepare examples of past situations where you faced a maintenance challenge and how you approached solving it, focusing on your thought process and the outcome.
✨Emphasise Safety Awareness
Since safety is a top priority in this role, be ready to talk about your understanding of safety protocols and regulations. Share any relevant training or certifications you have that demonstrate your commitment to maintaining a safe environment.
✨Highlight Customer Service Skills
As you'll be interacting with guests, it's crucial to showcase your customer service orientation. Prepare to discuss how you've handled guest requests or complaints in the past, ensuring you convey your professionalism and ability to maintain a positive experience.
