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- Tasks: Lead daily operations at a busy Accident Repair Centre and ensure top-notch customer service.
- Company: Join a dynamic team in Portsmouth focused on high-quality vehicle repairs.
- Benefits: Enjoy a competitive salary, pension scheme, 25 holiday days, and potential quarterly bonuses.
- Why this job: Be part of a thriving environment where your leadership can make a real impact.
- Qualifications: Must have workshop management experience, strong leadership skills, and a full UK driving licence.
- Other info: Conveniently commutable from various locations including Southampton and Winchester.
The predicted salary is between 41000 - 46000 £ per year.
Job Description
General Manager – Accident Repair Centre
Location: Portsmouth
Shift: Monday-Friday, 07:30-17:00
Salary: £48,000-£55,000 per annum + Potential for a quarterly bonus based on site performance.
Contract: Permanent
An exciting opportunity has arisen for an experienced General Manager to take charge of a busy Accident Repair Centre in Portsmouth. The role involves overseeing daily operations, ensuring workflow efficiency, maintaining high repair quality, and delivering outstanding customer service.
Key Responsibilities:
- Oversee the day-to-day operations of the repair centre.
- Maximise profitability while maintaining quality standards.
- Manage and support staff across all departments, including workshop, VDAs, parts, and reception.
- Liaise with customers, ensuring top-tier service and communication.
- Ensure smooth workflow and update reception on workshop capacity.
- Maintain and enforce high-quality repair standards.
- Work closely with key stakeholders, clients, and internal teams.
- Support financial planning, budgeting, and cost reduction strategies.
- Assist with due diligence for potential business investments.
Requirements:
- Proven experience in workshop management.
- Strong leadership skills with the ability to motivate and manage teams.
- Excellent communication and interpersonal skills.
- Understanding of accounts, budgeting, and forecasting.
- Analytical mindset with a proactive and problem-solving approach.
- Knowledge of estimating processes and systems.
- Full UK driving licence required.
Benefits:
- Competitive salary (£48,000–£55,000, dependent on experience).
- NEST pension scheme.
- 25 holiday days + 8 bank holidays.
- Potential for a quarterly bonus based on site performance.
Commutable from: Aldershot, Basingstoke, Bognor Regis, Chichester, Eastleigh, Fareham, Gosport, Havant, Horndean, Petersfield, Southampton, Southsea, Totton, Waterlooville, Winchester.
If this sounds like the opportunity for you, apply now with your CV, and a member of our team will be in touch to discuss the next steps.
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General Manager - Accident Repair Centre employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Accident Repair Centre
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in accident repair. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to maintaining high-quality repair standards.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in workshop management. Building connections can provide valuable insights and potentially lead to referrals for the General Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximized profitability and improved workflow efficiency in previous roles. Being able to articulate your past successes will showcase your leadership skills and analytical mindset.
✨Tip Number 4
Research StudySmarter and understand our company culture and values. Tailoring your approach to align with our mission will help you connect better during the interview process and show that you're a great fit for our team.
We think you need these skills to ace General Manager - Accident Repair Centre
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workshop management and leadership. Use specific examples that demonstrate your ability to manage teams and improve operational efficiency.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the accident repair industry. Mention how your skills align with the key responsibilities listed in the job description, such as customer service and financial planning.
Highlight Relevant Skills: Emphasize your strong communication and interpersonal skills, as well as your analytical mindset. These are crucial for managing staff and liaising with customers effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to discuss your experience in managing teams and how you've motivated staff in previous roles. Share specific examples of how you’ve improved team performance or resolved conflicts.
✨Demonstrate Your Financial Acumen
Understanding budgeting and financial planning is crucial for this role. Be ready to talk about your experience with financial management, including any strategies you've implemented for cost reduction or profitability maximization.
✨Highlight Customer Service Excellence
Customer service is at the heart of this position. Prepare to discuss how you've ensured high-quality service in past roles, including any feedback from customers that showcases your commitment to outstanding service.
✨Prepare for Operational Questions
Expect questions about workflow efficiency and repair quality standards. Think about how you've managed daily operations in previous positions and be ready to share your approach to maintaining high standards while maximizing productivity.
