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- Tasks: Lead and manage programs ensuring top-notch care for individuals in group homes.
- Company: Join a dedicated team focused on improving lives through quality service delivery.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Degree in Human Services and 2 years of supervisory experience required.
- Other info: Be part of a management team that values collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Overview
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today!
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting.
- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures.
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency.
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times.
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies.
- Serve as on-call support for group homes.
- Ensure payroll and billing is completed accurately and timely.
- Oversee the Accounts Payable for group homes.
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan.
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in the future.
- Serve as a member of the agency management team.
- Hire, train, evaluate, and monitor any other assigned personnel, completing timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions.
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed.
- Other duties as assigned.
Qualifications
- Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience.
- Two years supervisory experience.
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Foster Care - Program Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foster Care - Program Manager
✨Tip Number 1
Familiarize yourself with the specific needs and challenges faced by individuals in group home settings. Understanding these nuances will help you demonstrate your passion for quality care during interviews.
✨Tip Number 2
Network with professionals in the human services field, especially those who have experience in foster care or group home management. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Stay updated on state and federal guidelines related to group homes and foster care. Being knowledgeable about compliance requirements will show your commitment to maintaining high standards of care.
✨Tip Number 4
Prepare to discuss your supervisory experience in detail. Be ready to share examples of how you've successfully managed teams and improved service delivery in previous roles.
We think you need these skills to ace Foster Care - Program Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Program Manager position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these needs.
Tailor Your Resume: Customize your resume to highlight relevant experience in operations management, staff supervision, and service delivery in a group home setting. Use specific examples that demonstrate your ability to meet the needs of clients and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for managing and developing staff to provide quality care. Mention specific experiences that relate to the responsibilities outlined in the job description, such as compliance with state/federal guidelines or incident review processes.
Highlight Relevant Qualifications: In your application, clearly outline your degree in Human Services or related fields, along with your supervisory experience. If you have worked with elderly or developmentally disabled individuals, make sure to emphasize this experience as it is crucial for the role.
How to prepare for a job interview at ZipRecruiter
✨Show Your Passion for Care
Make sure to express your genuine passion for managing and developing staff to provide quality care. Share specific examples from your past experiences that highlight your commitment to helping individuals live their best lives.
✨Demonstrate Knowledge of Compliance
Familiarize yourself with state and federal guidelines related to group home settings. Be prepared to discuss how you have ensured compliance in previous roles, as this will show your understanding of the importance of maintaining high standards.
✨Highlight Your Leadership Skills
Since the role involves supervising staff, be ready to talk about your leadership style. Provide examples of how you've successfully trained, evaluated, and motivated teams in the past, and how you handle performance reviews.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life situations, such as handling incidents or managing behavior. Think of scenarios where you effectively managed crises or improved service delivery, and be ready to share those stories.
