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- Tasks: Join us as a Field Service Engineer, maintaining and repairing cutting-edge lab instruments.
- Company: Be part of a leading company in laboratory instrumentation, trusted by scientific professionals.
- Benefits: Enjoy a competitive salary, bonus, company van, and excellent career progression opportunities.
- Why this job: Work with innovative technology, build customer relationships, and receive ongoing training and support.
- Qualifications: You need a qualification in Electronics, Engineering, or Science, plus customer-facing experience.
- Other info: This role is home-based with travel to customer sites across the region.
The predicted salary is between 43000 - 48000 £ per year.
Job Description
Position: Field Service Engineer – Scientific & Industrial Laboratory Instrumentation
Salary: £43K – £48K Including Bonus + Car + Excellent Benefits Package
Location: Oxford, Reading, High Wycombe, Slough, Basingstoke, Farnborough, Guildford, Aldershot, Camberley, Bracknell
Company Overview: My client is a leader in the supply of sophisticated laboratory-based instrumentation, used in a wide range of applications, including automation and robotics, and optical visualisation systems. Their systems are trusted by scientific professionals to deliver ‘best in class’ product solutions across their key markets, which include life science research and laboratory diagnostics. This organisation operates at the forefront of technology and innovation, with an unrelenting commitment to research and development, world-class manufacturing facilities, and the recruitment of good people central to their future success.
Role Overview: Following expansion, this market leader in laboratory technology now seeks to recruit a technically motivated and customer-focused Field Service Engineer, responsible for the planned preventative maintenance, service, breakdown, and repair of a wide range of leading-edge Laboratory Instrumentation, based at customer sites throughout the region mentioned above. This role is home-based and will involve travelling to customer sites throughout the territory, ensuring that the highest levels of customer service are always maintained.
Candidate Background: Suitable candidates for this exciting role will need to possess a qualification in Electronics, Engineering, or Science, and have gained experience working in a customer-facing field service engineer or technical support environment, or be an ex-HM Forces Engineer, looking for their first move into field service. Full and comprehensive product training will be provided, so applicants are welcome from Service Engineers from a broad array of backgrounds and industry sectors.
Benefits: This is a truly excellent opportunity to join a world-class supplier of laboratory instrumentation. You will be joining a team of engineers who take great pride in their work and who aim to build upon long-term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management, and your technical knowledge will be furthered through ongoing training courses across a broad range of instrumentation. For those with the desire, there are opportunities to progress your career into more technical specialist roles. An excellent salary of up to £43K is accompanied by a generous benefits package, which includes a 10% Bonus, fully expensed company van, life assurance, pension scheme, lunch allowance, laptop, mobile phone, and the opportunity to progress your career within a truly market-leading technically innovative organisation.
This vacancy is being advertised by TRS Consulting (UK) Limited. The services advertised by TRS Consulting (UK) Limited are those of an employment agency and/or employment business.
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Field Service Engineer, Laboratory Instrumentation employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer, Laboratory Instrumentation
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in laboratory instrumentation. This will not only help you during the interview but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the industry, especially those who work as Field Service Engineers. They can provide valuable insights and may even refer you to open positions.
✨Tip Number 3
Prepare for technical questions by reviewing common issues faced in laboratory instrumentation. Being able to discuss troubleshooting methods will demonstrate your expertise.
✨Tip Number 4
Highlight any customer service experience you have, as this role emphasizes maintaining high levels of customer satisfaction. Be ready to share examples of how you've successfully handled customer interactions.
We think you need these skills to ace Field Service Engineer, Laboratory Instrumentation
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Field Service Engineer in laboratory instrumentation. Highlight your relevant experience and how it aligns with the job description.
Tailor Your CV: Customize your CV to emphasize your qualifications in Electronics, Engineering, or Science. Include any customer-facing experience and technical support roles that demonstrate your suitability for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've successfully handled similar roles or challenges in the past.
Highlight Continuous Learning: Since the company values ongoing training and development, mention any relevant courses or certifications you've completed. Show your eagerness to learn and adapt to new technologies.
How to prepare for a job interview at ZipRecruiter
✨Show Your Technical Expertise
Make sure to highlight your qualifications in Electronics, Engineering, or Science during the interview. Be prepared to discuss specific experiences where you applied your technical knowledge in a customer-facing role.
✨Demonstrate Customer Focus
Since this role emphasizes customer service, share examples of how you've successfully managed customer relationships in previous positions. Emphasize your ability to maintain high levels of service even under pressure.
✨Research the Company
Familiarize yourself with the company's products and their applications in laboratory settings. Understanding their commitment to innovation and technology will help you align your answers with their values.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of situations where you had to troubleshoot equipment or handle unexpected challenges while on-site with customers.
