Fibre Installation Engineer

Job Description

Fibre Installation Engineer

Company: Connect Fibre

Salary: £23,000- £29,000 + Company Van + Benefits Package

Location: Stoke-on-Trent

Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Our product sells itself!

We now seek dynamic, ambitious individuals to join our Installations Team.

The Role

You will play a pivotal role in our mission to give the UK faultless broadband with unprecedented speeds. We have a revolutionary, premium, future-proof product that is fairer, faster, and flawless for our customers.

• Be the face of Connect Fibre.
• Play a key role in giving the best customer experience and installation of full fibre broadband.
• Deliver broadband consultations to customers.
• As an ambassador, you will build a rapport with customers and ‘wow them’ with our product.
• Build strong relationships with colleagues, suppliers, and clients.
• Become an expert in our products (excellent training given).
• Build trust and best practice in customer service.
• Deliver on company targets.

The Candidate

We’re looking for Installations Engineers who want to become experts in their field. Useful backgrounds include experience with installation of full fibre networks, experience with fibre build, and a customer-facing background.

• Experience with the Openreach Network in a supervisory capacity.
• Able to survey and resolve complex overhead and underground installations.
• Knowledge and experience of civils related tasks involving direct in-ground cable, soft digs, and permits to work.
• Experience in tracking copper cables using a C.A.T & Genny.
• At least one year’s PIA experience.
• Knowledge of the network standards set out in CP08 and CP10 advantageous.
• You will be astute, confident, professional, polite, and happy working individually and in a team.
• Excellent communication and problem-solving skills.
• A passion for our life-changing product and service.
• Full clean driving licence (Company van provided).
• DBS required (Provided during onboarding).

Desired Accreditations

• SA001 – Overhead Safety
• SA002 – Underground Safety
• NRSWA O1 – Streetworks Operator

The Rewards

• Salary: £23,000 – £29,000 DOE
• 25 days holiday plus bank holidays
• Birthday off
• Company Pension Contribution
• Company Vehicle
• £1000 Employee Referral Scheme
• Excellent private medical and dental cover
• Superb Maternity Support Package
• Continuous internal and external training with long-term career prospects

Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business!

Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential.

(Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK citizen or have indefinite leave to remain and are required to undertake a basic DBS check.)

Reference: PBSTAFFS

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