At a Glance
- Tasks: Join our team to simplify banking processes and enhance customer experiences with Pega technology.
- Company: We're a leading player in the banking sector, focused on innovation and customer satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values your input and drives impactful solutions in banking.
- Qualifications: Must be PEGA certified with experience in PEGA 7/8 and web services.
- Other info: We encourage applications from diverse backgrounds; interviews happening this week!
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Our client within the banking sector is seeking a proven Pega Service Engineer to join their existing team to help simplify operational processes and assist customers with the organization’s Business Process Management and API Integration technologies.
Responsibilities
- Troubleshoot incidents and problems, driving service improvements to deliver value to colleagues and customers.
- Identify incident trends and deliver software solutions for long-term fixes and stability of the Pega application.
- Support the Technical Recovery Manager on all high and critical incidents.
- Support code reviews and defect resolution.
- Support wider delivery considerations such as risk management, planning, and keeping documents current.
Experience
- Certified Systems Architect (PEGA qualified).
- Experience on PEGA 7 and PEGA 8 in either PEGA Business or PEGA Technical Environment.
- Experience working with REST/SOAP web services.
- Experience with PEGA architecture and supporting infrastructure.
- Experience in analysis and design of solutions, prototyping, build, test, implementation, and application support.
Desirable
- Knowledge of web services using JAX-WS, JAX-RS, JAX-B, and Java web frameworks.
- Experience in upgrading applications in PEGA 8.
- Knowledge of PEGA application frameworks like CLM (Customer Lifecycle Manager).
- Experience with JIRA/Confluence and other tools and techniques such as DevOps.
Minorities, women, and individuals with disabilities are encouraged to apply.
Interviews will take place this week, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this role further.
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Service Engineer - Pega, Banking, Web services, MS Dynamics, Agile employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Pega, Banking, Web services, MS Dynamics, Agile
✨Tip Number 1
Make sure to highlight your experience with PEGA 7 and PEGA 8 in your conversations. Discuss specific projects where you successfully implemented solutions, as this will demonstrate your hands-on expertise.
✨Tip Number 2
Familiarize yourself with the latest trends in Business Process Management and API Integration technologies. Being able to discuss current best practices will show that you're not only qualified but also passionate about the field.
✨Tip Number 3
Prepare to discuss your experience with REST/SOAP web services in detail. Be ready to provide examples of how you've used these technologies to solve problems or improve processes in previous roles.
✨Tip Number 4
If you have experience with JIRA/Confluence or DevOps tools, make sure to mention it during your discussions. This knowledge can set you apart from other candidates and show that you are well-versed in modern development practices.
We think you need these skills to ace Service Engineer - Pega, Banking, Web services, MS Dynamics, Agile
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Engineer position. Understand the key responsibilities and required skills, especially around Pega, web services, and Agile methodologies.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with Pega 7 and Pega 8, as well as any relevant work with REST/SOAP web services. Be specific about your role in troubleshooting incidents and delivering software solutions.
Showcase Your Certifications: Mention your Certified Systems Architect (PEGA qualified) certification prominently in your application. This is a crucial requirement for the role and should be easily visible.
Tailor Your Application: Customize your cover letter to reflect your understanding of the banking sector and how your skills can simplify operational processes. Mention any experience with tools like JIRA/Confluence and your approach to risk management and planning.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Pega Expertise
Make sure to highlight your experience with Pega 7 and Pega 8 during the interview. Be prepared to discuss specific projects where you utilized these versions, focusing on how you simplified operational processes and improved service delivery.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key responsibility, come ready with examples of incidents you've resolved in the past. Discuss the steps you took to identify trends and implement long-term fixes, showcasing your analytical skills.
✨Familiarize Yourself with Web Services
Given the importance of REST/SOAP web services in this role, brush up on your knowledge of these technologies. Be prepared to explain how you've integrated web services in previous projects and any challenges you faced.
✨Discuss Collaboration Tools
Mention your experience with tools like JIRA and Confluence, as well as any DevOps practices you've implemented. This will demonstrate your ability to work within a team and manage project documentation effectively.