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- Tasks: Lead the design and development of AI-driven decisioning solutions using Pega.
- Company: Join a dynamic team focused on innovative customer experience solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact by optimising customer strategies and enhancing user experiences.
- Qualifications: Experience with Pega Infinity and decisioning frameworks is essential.
- Other info: Positions available in vibrant London and Newbury locations.
The predicted salary is between 60000 - 84000 £ per year.
Key Responsibilities:
- Performing analysis of client requirements.
- Provide detailed solution architecture and design.
- Drive the design changes and technical deliveries from an architect standpoint.
- Lead and develop applications using Pega.
- Ensure seamless data exchange with OSS/BSS customer profiles and real-time event streams.
- Define decisioning governance framework and ensure compliance with Pega best practices.
- Conduct code reviews, performance tuning and optimisation of decisioning workflows.
- Ensure alignment with business objectives such as reducing churn, improving customer experience and increasing ARPU.
Essential skills/knowledge/experience:
- As a Lead Decisioning Architect, you will be expected to own end-to-end architecture, creating, running and maintenance of offers, strategies, campaigns.
- Experience in designing and implementing AI-driven real-time decisioning solutions using CDH framework within Pega Infinity.
- Experience in designing and developing strategy, actions, proposition, offer flow, data flow, when rules, output templates & treatments, adaptive or predictive or scorecard models, volume constraints, reports in Pega Infinity.
- Experience using NBAD (NBA Designer) for designing and implementing decisioning framework.
- Experience in working across large customer data sets, preferably in large telco.
- Runs simulations of scenarios resulting from suggested changes to the strategy, and provides input to the customer strategy group.
- Pega Marketing/Decisioning certifications and understanding of campaign management tools & processes.
Locations: London and Newbury
Pega Lead Decisioning Architect employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pega Lead Decisioning Architect
✨Tip Number 1
Network with professionals in the Pega community. Attend industry events, webinars, or local meetups to connect with others who work in decisioning architecture. This can help you gain insights into the role and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in Pega Infinity and AI-driven decisioning solutions. Being knowledgeable about recent advancements will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully implemented decisioning frameworks or optimised workflows. Having concrete examples ready will showcase your expertise and problem-solving skills during interviews.
✨Tip Number 4
Engage with our company on social media platforms. Follow us on LinkedIn and Twitter to stay updated on our projects and culture. This can give you valuable context for your conversations during the interview process.
We think you need these skills to ace Pega Lead Decisioning Architect
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Pega Lead Decisioning Architect position. Make sure you understand the key responsibilities and essential skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Pega, particularly in designing and implementing AI-driven real-time decisioning solutions. Use specific examples to demonstrate your expertise in areas like strategy development and campaign management.
Showcase Technical Skills: Detail your technical skills related to Pega Infinity, including your familiarity with NBAD and decisioning frameworks. Mention any relevant certifications you hold, as these can set you apart from other candidates.
Align with Business Objectives: When writing your application, make sure to connect your past experiences with the business objectives mentioned in the job description, such as improving customer experience and reducing churn. This shows that you understand the company's goals and how you can contribute.
How to prepare for a job interview at ZipRecruiter
✨Understand the Pega Ecosystem
Make sure you have a solid grasp of the Pega platform, especially the Decisioning capabilities. Familiarise yourself with the CDH framework and how it integrates with real-time decisioning solutions, as this will be crucial in demonstrating your expertise during the interview.
✨Showcase Your Architectural Skills
Be prepared to discuss your experience in creating and maintaining architecture for offers, strategies, and campaigns. Highlight specific projects where you led the design changes and technical deliveries, as this will showcase your leadership and problem-solving abilities.
✨Demonstrate Data Handling Proficiency
Since the role involves working with large customer data sets, be ready to talk about your experience in managing and analysing data within Pega. Discuss any simulations you've run and how they influenced customer strategies, as this will illustrate your analytical skills.
✨Emphasise Compliance and Best Practices
Understanding Pega's best practices and governance frameworks is essential. Be prepared to explain how you've ensured compliance in past projects, particularly in relation to decisioning workflows and performance tuning, to show that you can maintain high standards in your work.
