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- Tasks: Manage daily operations and support a team of 25 in a private medical clinic.
- Company: Join a respected private medical clinic with multiple sites across London.
- Benefits: Enjoy a full-time role with potential for contract extension and valuable experience.
- Why this job: Be part of a dynamic team, enhancing your leadership skills in a healthcare setting.
- Qualifications: 5+ years of Practice Manager experience in medical or clinic environments required.
- Other info: Office-based in SW London with occasional site visits to other clinics.
The predicted salary is between 43200 - 72000 £ per year.
Maternity cover 9 months with possibility to extend. Start June 2025. SW London.
Our client, a well-respected private medical clinic with sites all over London, is looking for a problem-solving, organised full-time Operations Manager for a 9-month contract with the possibility to extend. There is a team of 25 to manage and support. This role requires someone who can balance attention to detail with strategic thinking, ensuring all operational aspects of the business run smoothly and efficiently.
Ideally, applicants should have at least 5 years of previous Practice Manager experience within medical or clinic settings and understand the requirements of running a multi-site business. Whilst the role is primarily based in South West London, there will be visits to the practice’s other clinics around London on an occasional basis.
This Operations Manager must be able to work with staff across all levels while maintaining effective oversight of clinical, clerical, and financial matters. The ideal candidate will be a strong communicator with the ability to delegate tasks efficiently. Care Quality Commission protocol & HRM experience, alongside proficiency in IT systems, including Microsoft Office suite, is essential.
Duties include but are not limited to:
- Scheduling staff / cover rota’s
- Daily staff management
- Weekly meetings and liaising with the other London sites
- Track conversion stats / reviews management
- Costing schedules / implementation / working to targets
- Invoicing & working with bookkeeping/accounts
- Handling customer service / complaints
- Weekly reporting to key stakeholders
- Maintain comprehensive details of company protocols and procedures and ensure compliance is adhered to
- Ensure information is readily accessible to key stakeholders / Director
- Facilities management, including safety / emergency equipment checks
Based: Office based (SW London + site visits to other London clinics)
Hours: 8.30-5.30
Contract: 9-10 month maternity cover contract
Operations Manager. Private Medical Practice. Contract employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager. Private Medical Practice. Contract
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by private medical practices. Research common issues in multi-site management and think about how your experience can address these.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those who have worked in operations management. Attend relevant events or join online forums to gain insights and make connections that could help you stand out.
✨Tip Number 3
Prepare to discuss your experience with Care Quality Commission protocols and HRM during any interviews. Be ready to provide examples of how you've successfully implemented compliance measures in previous roles.
✨Tip Number 4
Showcase your IT proficiency, particularly with Microsoft Office suite, by being prepared to discuss how you've used these tools to improve operational efficiency in past positions.
We think you need these skills to ace Operations Manager. Private Medical Practice. Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in operations management, particularly within medical or clinic settings. Emphasise your problem-solving skills and ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Discuss your previous experience as a Practice Manager and how it aligns with the needs of the private medical practice.
Showcase Relevant Skills: In your application, clearly outline your proficiency in IT systems, including Microsoft Office, and any experience you have with Care Quality Commission protocols and HRM. This will demonstrate your capability to handle the operational aspects of the role.
Highlight Communication Abilities: Since the role requires strong communication skills, provide examples in your application of how you've successfully communicated with staff at all levels and managed customer service issues in the past.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Experience
Make sure to highlight your previous experience as a Practice Manager or in similar roles. Discuss specific examples where you successfully managed operations, dealt with staff, and ensured compliance with regulations.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you've had to solve complex problems in a medical or clinic setting. This could include managing staff shortages, handling patient complaints, or improving operational efficiency.
✨Communicate Effectively
As an Operations Manager, strong communication is key. Be ready to explain how you would communicate with different levels of staff and stakeholders, and provide examples of how you've done this in the past.
✨Familiarise Yourself with CQC Protocols
Since the role involves compliance with Care Quality Commission protocols, brush up on these regulations before the interview. Being able to discuss how you ensure compliance in your previous roles will demonstrate your suitability for the position.
