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- Tasks: Lead the design and implementation of AI-driven decisioning solutions using Pega.
- Company: Join TCS, a purpose-led transformation company making a meaningful impact globally.
- Benefits: Enjoy competitive salary, health care, training resources, and discounts within Tata's network.
- Why this job: Be part of innovative projects that drive real change and inspire your team.
- Qualifications: Must have Pega Marketing/Decisioning certifications and experience with large customer data sets.
- Other info: TCS promotes a culture of equity and belonging with various employee networks and social activities.
The predicted salary is between 60000 - 84000 £ per year.
Job Description
Role : Pega Lead Decisioning Architect
Job Type: Permanent
Location: Newbury/London
Work mode: Remote/Hybrid
Ready to utilize your experience as a Pega Lead Decisioning Architect?
We have an exciting opportunity for you!
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
- Gain access to endless learning opportunities
- Lead projects and inspire both colleagues and stakeholders
- Lead a team and their technical growth
The Role
As a Pega Lead Decisioning Architect , you will be expected to own end-to-end architecture, creating, running, and maintenance of offers, strategies, and campaigns.
Key Responsibilities:
- Perform analysis of client requirements
- Provide detailed solution architecture and design
- Drive the design changes and technical deliveries from architect standpoint
Lead and develop applications using Pega:
- Ensure seamless data exchange with OSS/BSS customer profiles and real-time event streams
- Define decisioning governance framework and ensure compliance with Pega best practices
- Conduct code reviews, performance tuning, and optimization of decisioning workflows
- Run simulations of scenarios resulting from suggested changes to the strategy and provide input to the customer strategy group
- Ensure alignment with business objectives such as reducing churn, improving customer experience, and increasing ARPU
Your Profile
Essential skills/knowledge/experience:
- Experience in designing and implementing AI-driven real-time decisioning solutions using CDH framework within Pega Infinity
- Experience in designing and developing strategy, actions, proposition, offer flow, data flow, when rules, output templates & treatments, adaptive or predictive or scorecard models, volume constraints, reports in Pega Infinity
- Experience using NBAD (NBA Designer) for designing and implementing Decisioning Framework
- Experience in working across large customer data sets, preferably in large telco
- Must have Pega Marketing/Decisioning certifications and understanding of campaign management tools & processes
Desirable knowledge:
– Database and SQL knowledge.
Rewards and Benefits
TCS is consistently voted as a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources, and discounts within the larger Tata network.
Wellbeing
Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our motto is ‘without Exception’. Our continued commitment to culture is reflected across our workforce implemented through equitable workplace policies and processes.
You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our social activities include 12 employee networks such as LGBTQIA+ & Allies, mental health, and neurodiversity, as well as health & wellness initiatives and sports events.
If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Application Process
Online application > 2. TCS Technical round > 3. Customer Technical discussion > 4. Managerial discussion > 5. HR discussion.
Next Steps
Due to the high volume of applications, we are unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
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Lead Technical Architect employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technical Architect
✨Tip Number 1
Make sure to showcase your experience with AI-driven real-time decisioning solutions using the CDH framework within Pega Infinity. Highlight specific projects where you successfully implemented these solutions, as this will demonstrate your expertise and relevance for the role.
✨Tip Number 2
Familiarize yourself with TCS's values and mission. Understanding their purpose-led transformation approach will help you align your answers during interviews and show that you are a good cultural fit for the company.
✨Tip Number 3
Prepare to discuss your experience with campaign management tools and processes, especially in relation to Pega Marketing/Decisioning certifications. Be ready to provide examples of how you've used these tools to drive business objectives like reducing churn or improving customer experience.
✨Tip Number 4
Since the role involves leading a team, think about your leadership style and be prepared to share examples of how you've inspired technical growth in your colleagues. This will help you stand out as a candidate who can not only deliver results but also foster a collaborative environment.
We think you need these skills to ace Lead Technical Architect
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Pega Lead Decisioning Architect position. Highlight the key responsibilities and essential skills required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your experience in designing and implementing AI-driven decisioning solutions using Pega. Include specific examples of projects where you have led technical growth or developed applications using Pega.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your technical skills but also emphasizes your passion for making a meaningful impact through technology. Mention your understanding of TCS's values and how you can contribute to their mission.
Prepare for Technical Discussions: Since the application process includes multiple technical discussions, prepare by reviewing your past projects and be ready to discuss your approach to architecture, design changes, and compliance with best practices in Pega.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Pega and the CDH framework in detail. Highlight specific projects where you've designed and implemented AI-driven real-time decisioning solutions, as this is crucial for the role.
✨Understand Business Objectives
Demonstrate your understanding of how technical decisions impact business outcomes. Be ready to explain how your architectural choices can reduce churn, improve customer experience, and increase ARPU.
✨Prepare for Scenario Simulations
Expect to run through simulations of decisioning scenarios during the interview. Practice explaining how you would approach changes to strategies and the potential impacts on customer outcomes.
✨Emphasize Team Leadership Skills
As a Lead Architect, you'll need to inspire and guide your team. Share examples of how you've led teams in the past, focusing on fostering technical growth and collaboration among colleagues and stakeholders.
