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- Tasks: Lead a team, manage operations, and ensure excellent customer service in our HVAC store.
- Company: Join Johnstone Supply, a trusted resource for HVAC/R products and services with a supportive culture.
- Benefits: Enjoy competitive pay, bonuses, medical benefits, 401(k) match, and paid time off.
- Why this job: Be part of a fun, team-oriented environment where your contributions are valued and recognised.
- Qualifications: Experience in operations management and exceptional customer service skills are essential; training provided.
- Other info: Apply easily via our mobile-friendly application and start your journey with us today!
The predicted salary is between 36000 - 60000 £ per year.
Johnstone Supply is looking to hire an outgoing full-time HVAC Store Manager for our Rosedale, MD branch location. Do you have experience in operations management? Do you want to work where employees are treated with respect and tend to stay a long time? If so, please keep reading!
This HVAC Store Manager position earns a competitive salary - base rate and includes monthly and yearly bonuses based on prior experience and current HVAC product knowledge. You would also be eligible for generous full-time benefits, including monthly bonuses, annual bonuses, medical, prescription, dental, vision, a 401(k) plan with company match, company-paid life insurance, paid holidays, and paid time off (PTO).
ABOUT JOHNSTONE SUPPLY
Johnstone Supply is a one-stop-shop with a variety of options in unitary and specialty equipment, repair and replacement parts, and maintenance supplies for residential, light commercial, refrigeration, and facilities maintenance. We offer the products, programs, and services that help contractors of all sizes succeed. We’re committed to being our customers' HVAC/R resource from start to finish. With a friendly, fun, and team-oriented environment, our employees know that they are not just a number. We value their hard work and show it through our employee recognition program, bonuses, competitive pay, and great benefits. We also offer training through Johnstone University both online and in the classroom. Come join our family!
A DAY IN THE LIFE OF AN HVAC STORE MANAGER
As an HVAC Store Manager for one of our locations, you are a strategic leader that continually comes up with appropriate strategies to increase performance and productivity. Working with outside sales personnel, you also help develop effective sales programs and promotions for your branch. You resolve customer complaints and disputes effectively. With attention to detail and efficiency, you accurately complete transactions and paperwork. Your style of leadership fosters teamwork, respect, cooperation, accountability, and trust. You are responsible for coordinating and overseeing all operations, including the hiring, training, and supervision of branch staff. Under your exceptional leadership, all counter sales, warehouse, and delivery staff are inspired to take pride in their work and provide above-and-beyond customer service. As a hands-on leader, you model prompt, professional service when answering incoming telephone calls and greeting walk-in customers. You get great satisfaction out of regularly achieving your branch's financial targets!
QUALIFICATIONS FOR AN HVAC STORE MANAGER
- Experience in operations management
- Business acumen
- Ability to pass a drug screen
- Exceptional customer service skills
- Leadership ability
- HVAC industry knowledge and general knowledge of wholesale distribution including branch operations, order fulfillment, inventory control, customer service, showroom merchandising, shipping & receiving, and sales are preferred but we are willing to train the right person!
Are you an empathetic listener with exceptional problem-solving skills? Do you enjoy coaching and mentoring others? Are you able to prioritize multiple tasks and delegate effectively? Do you work efficiently and with a sense of urgency? If so, you might just be perfect for this operations management position!
READY TO JOIN OUR TEAM?
If this operations management job at our HVAC supply store sounds right for you, please complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 21237
HVAC Store Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Store Manager
✨Tip Number 1
Familiarise yourself with the HVAC industry and Johnstone Supply's specific products and services. Understanding the nuances of the business will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Johnstone Supply. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare to discuss your leadership style and how it aligns with fostering teamwork and respect. Be ready to share specific examples from your past experiences that highlight your ability to manage operations effectively.
✨Tip Number 4
Showcase your problem-solving skills by preparing scenarios where you've successfully resolved customer complaints or improved operational efficiency. This will illustrate your capability to handle the challenges of the HVAC Store Manager role.
We think you need these skills to ace HVAC Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the HVAC Store Manager position at Johnstone Supply. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in operations management and any relevant skills that align with the HVAC industry. Use specific examples to demonstrate your leadership abilities and customer service skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Johnstone Supply and how your values align with their commitment to employee respect and teamwork.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Leadership Skills
As an HVAC Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on fostering teamwork and accountability.
✨Understand the HVAC Industry
Brush up on your knowledge of HVAC products and services. Being able to discuss industry trends and challenges will show your passion and commitment to the role, making you a more attractive candidate.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints and disputes. Think of specific instances where you've resolved issues effectively, highlighting your exceptional customer service skills.
✨Demonstrate Your Business Acumen
Be ready to discuss your experience in operations management and how it relates to financial targets. Show that you understand the importance of profitability and efficiency in running a successful store.
