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For Companies At a Glance
- Tasks: Be the go-to partner for clients, retaining and upselling aviation services.
- Company: Join a leading player in the aviation industry, making an impact in London.
- Benefits: Enjoy a competitive salary, guaranteed commission, and hybrid work flexibility.
- Why this job: Engage with high-profile clients and elevate your sales career in a dynamic environment.
- Qualifications: 3+ years in account management, fluent in German and English, sales experience required.
- Other info: Work in a vibrant London office, collaborating with a passionate team.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
German Speaking Sales Account Manager (Hybrid)
Location: London W8, Hybrid (3 days a week in office)
Salary: Competitive Salary + guaranteed commission in the 1st year
Our client is a leading company in the aviation industry and is seeking to employ a German Speaking Account Executive for the London market.
Purpose of Position:
To be a trusted consultative partner to the business and its clients. The Account Executive will be based in London and will leverage their knowledge of the business along with a detailed understanding of their customer’s needs to retain and upsell business.
Key Responsibilities:
- Retain and upsell business; ensures that results are attained, if not exceeded; monitors economic trends, and customer usage to proactively offer solutions for renewal, trading, adding-on and graduating to new products; and unearths referral opportunities.
- Effectively manages timelines to address upcoming renewals and expirations; uses Salesforce.com to effectively track the progress of all opportunities, retention efforts and day to day client meetings and communications; and works with Manager on ad hoc reporting for senior management.
- Familiar with the client’s programme (i.e. billing, international travel, booking, etc.) and seeks detailed program explanations from internal experts; proficient in the technical aspects of aircraft and aviation and keeps abreast of new product offerings and updates to internal policies.
- Regularly communicate with the customer via phone, e-mail, and in-person meetings to obtain feedback; uses the feedback to lead discussions with internal team members to ensure clients remain loyal to the company; stays informed of changes to client and client’s industry and addresses any changes with a solution-based approach; and uses strategies introduced through internal sales training to build consensus of clients’ value throughout multiple levels of Client organisations.
- Proactively monitors Client flight activity to minimise and resolve service disruptions, communicate and champion the clients’ value through service victories and upgrades; through research, analysis, and building of relationships, obtains a detailed understanding of the Client’s needs and articulates how such needs and goals are achieved by the clients’ products and services.
- Effectively communicates any changes regarding the Clients program to Owners; and communicates about all regional Client events and manages Client attendance.
Personal Specification:
- Minimum 3 years related account management experience in a similar private aviation or luxury field working with high net worth individuals.
- Previous Sales experience.
- Highly proficient in MS Office Suite.
- Fluency in Business English and German (written and spoken).
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German Speaking Sales Account Manager (Hybrid) employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Sales Account Manager (Hybrid)
✨Tip Number 1
Familiarize yourself with the aviation industry, especially private aviation and luxury services. Understanding the nuances of this field will help you connect better with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Leverage your network to find connections within the aviation sector. Reach out to former colleagues or industry contacts who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your Salesforce skills, as proficiency in this tool is crucial for tracking client interactions and managing accounts effectively. Consider taking a quick online course if you're not already familiar with it.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully retained and upsold business in previous roles. Highlighting your achievements will showcase your ability to meet and exceed targets, which is key for this position.
We think you need these skills to ace German Speaking Sales Account Manager (Hybrid)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and personal specifications. Tailor your application to highlight your relevant experience in account management and sales, especially in the aviation or luxury sectors.
Highlight Language Proficiency: Since fluency in both German and English is crucial for this position, ensure that your language skills are prominently featured in your CV and cover letter. Provide examples of how you've used these languages in a professional context.
Showcase Relevant Experience: Emphasize your previous account management experience, particularly with high net worth individuals. Use specific examples to demonstrate how you have successfully retained and upsold business in past roles.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your understanding of the company and the aviation industry. Discuss your passion for sales and how your skills align with the company's goals, while also mentioning your familiarity with tools like Salesforce.com.
How to prepare for a job interview at ZipRecruiter
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles and how you've successfully retained and upsold business. Use specific examples that highlight your achievements and the strategies you employed.
✨Demonstrate Industry Knowledge
Familiarize yourself with the aviation industry, especially in relation to private aviation and luxury services. Being able to speak knowledgeably about trends and challenges will impress your interviewers.
✨Highlight Your Language Skills
Since fluency in German and English is crucial for this role, be ready to demonstrate your language skills during the interview. You might be asked to switch between languages or discuss scenarios in both.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and client management skills. Think of scenarios where you've had to address client needs or resolve issues, and be ready to explain your approach.
