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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver top-notch cleaning services across multiple retail sites.
- Company: Distinct Group is a leading facilities management company based in Covent Garden, London.
- Benefits: Enjoy quarterly bonuses, private health insurance, and fun team socials.
- Why this job: Join a rapidly growing company with a vibrant culture focused on innovation and professional growth.
- Qualifications: 5+ years in operations management, BICSc training, IOSH certificate, and full UK driving licence required.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.
The predicted salary is between 43000 - 52000 £ per year.
Job Description
Retail Cleaning Operations Manager | Distinct Group
Location : London | Salary: £50,000 – £52,000 (DOE)
Department : Operations | Reports To: Head of Operations
About Us
Based in the heart of London, Covent Garden, Distinct Group is a leading facilities management company specialising in premium commercial environments. We\’re committed to service excellence, sustainability, and employee well-being. We foster a vibrant company culture where innovation, collaboration, and professional growth are at the heart of everything we do.
The Role
We’re hiring a proactive Retail Cleaning Operations Manager to lead service delivery across multiple sites. You’ll inspire teams, manage operations, and maintain our high standards. This role is based on-site and in the office with regular travel to client locations.
Key Responsibilities
- Lead Area Supervisors to deliver exceptional service.
- Ensure compliance with health & safety standards (COSHH, RAMS).
- Build strong client relationships and resolve issues promptly.
- Manage budgets, resources, and inventory efficiently.
- Drive innovation to improve operational performance.
What We’re Looking For
Must-Have:
- 5+ years in operations and in management.
- BICSc training and IOSH certificate.
- Proficiency in Microsoft Office and Client Management Systems.
- Full UK driving licence.
Nice to Have:
- NEBOSH certification.
- Knowledge of the retail and commercial sectors.
Why Join Us?
- High-Growth Leader: Be part of a rapidly expanding company leading the UK in retail facilities management.
- Quarterly Performance Bonuses: Recognising and rewarding your hard work.
- Private Health Insurance: Comprehensive coverage for you and your family.
- Team Socials: Enjoy company-funded socials, including Christmas parties, team days out, birthday celebrations, and regular team drinks.
- Career Growth: Clear progression and training opportunities.
- Impact: Direct influence on operational success.
- Culture: Work with a fun, dynamic team of professionals in a supportive and sustainability-focused environment.
Ready to Lead?
Click Apply Now on LinkedIn or send your CV and cover letter to
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Distinct Group is an equal opportunities employer. We celebrate and are committed to creating an inclusive environment for all employees.
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Cleaning Operations Manager employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Make sure to highlight your leadership skills and experience in managing teams. Since the role requires leading Area Supervisors, showcasing specific examples of how you've inspired and motivated teams in previous positions will set you apart.
✨Tip Number 2
Familiarize yourself with the latest health and safety regulations, especially COSHH and RAMS. Being able to discuss how you ensure compliance in your current or past roles will demonstrate your commitment to maintaining high standards.
✨Tip Number 3
Build a strong understanding of client relationship management. Prepare to discuss how you've successfully resolved client issues in the past and maintained strong partnerships, as this is crucial for the role.
✨Tip Number 4
Showcase your proficiency in Microsoft Office and any Client Management Systems you've used. Being able to discuss specific tools and how you've utilized them to improve operational performance will be beneficial.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with Distinct Group's values and culture. Highlight how your experience aligns with their commitment to service excellence, sustainability, and employee well-being in your application.
Tailor Your CV: Make sure your CV reflects your 5+ years of operations and management experience. Emphasize relevant skills such as team leadership, compliance with health & safety standards, and budget management.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss specific examples of how you've driven innovation and improved operational performance in previous positions.
Highlight Relevant Certifications: Mention your BICSc training and IOSH certificate prominently in your application. If you have a NEBOSH certification or knowledge of the retail and commercial sectors, be sure to include that as well.
How to prepare for a job interview at ZipRecruiter
✨Show Your Leadership Skills
As a Retail Cleaning Operations Manager, you'll need to inspire and lead teams. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your leadership style and how you motivate others.
✨Demonstrate Compliance Knowledge
Understanding health and safety standards is crucial for this role. Brush up on COSHH and RAMS regulations, and be ready to discuss how you've ensured compliance in previous positions.
✨Highlight Client Relationship Management
Building strong client relationships is key. Prepare to talk about your experience in managing client expectations, resolving issues, and maintaining high service standards.
✨Discuss Innovation in Operations
The role requires driving innovation to improve operational performance. Think of specific examples where you've implemented new processes or technologies that enhanced efficiency and effectiveness in your previous roles.
