At a Glance
- Tasks: Lead the launch of micro warehouses and ensure top-notch service quality.
- Company: Zippd, a pioneer in rapid urban logistics with a dynamic culture.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Fast-paced environment with a focus on innovation and operational excellence.
- Why this job: Be at the forefront of transforming urban logistics in London.
- Qualifications: Experience in logistics and strong organisational skills required.
The predicted salary is between 50000 - 65000 £ per year.
About Zippd
Zippd is building the future of rapid urban logistics through a network of micro warehouses, cross-dock operations and technology-enabled first, middle and final mile delivery.
This is a demanding, hands‑on launch and scale role requiring resilience, ownership, and relentless execution.
You Will be Responsible for:
- Launching 15-20 micro warehouse locations across London
- Onboarding operational service partners
- Implementing operational processes
- Launching new customer operations
- Ensuring exceptional live service quality
Key Responsibilities
Network Rollout & Launch
- Lead the operational launch of 15-20 micro warehouse locations across London
- Coordinate launch readiness across facilities, labour, equipment and operational processes
- Support go‑live activities including on-site operational leadership
Service Partner Management
- Support the selection and onboarding of 1-4 operational service partners
- Train and embed operational standards and processes
- Drive accountability and operational performance
Customer Onboarding
- Support the onboarding and operational integration of new customers
- Act as a key operational contact during launch periods
Operational Excellence
- Ensure service quality, operational consistency and KPI achievement
- Quickly identify and resolve operational issues and bottlenecks
Hands-On Operational Leadership
- Be prepared to operate directly within the network when needed
- Lead from the front during high-pressure operational periods
Requirements
Non-Negotiable Traits
- Builder mentality and excitement for creating operations from scratch
- Relentless ownership and bias for action
- Operational toughness and resilience under pressure
- Strong relationship management capability
- Highly organized executor with strong multi-site coordination ability
- Comfortable operating in ambiguity and fast-changing environments
- Quick thinker with the ability to problem solve rapidly
What We're Looking For
- Experience in logistics, rapid delivery or multi‑site operations/ multi‑cycle operations
- Experience launching new operational sites or services
- Excellent organisational and execution capability
- Strong communication and stakeholder management skills
- Willingness to travel extensively across London
This Role Is Probably NOT For You If...
- You are looking for a highly structured corporate environment
- You dislike ambiguity or operational pressure
- You prefer predictable routines
- You avoid accountability or difficult operational decisions
- You are uncomfortable getting hands‑on when required
What Success Looks Like
- Successful launch of the London rapid delivery network
- Strong operational partner performance
- Successful onboarding of new customers
- High operational service quality
- Scalable operational processes
Regional Operations Manager employer: Zippd
Zippd is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those eager to make a tangible impact in the fast-paced world of urban logistics. With a strong focus on employee growth, Zippd offers hands-on leadership opportunities and the chance to be at the forefront of launching new operations across London, all while enjoying a supportive environment that values resilience and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Attend industry events, meet-ups, or even local coffee chats. The more people you know in logistics and operations, the better your chances of landing that Regional Operations Manager role.
✨Tip Number 2
Show off your hands-on experience! When you get the chance to chat with potential employers, share specific examples of how you've launched operational sites or tackled challenges in fast-paced environments. We love hearing about real-life success stories!
✨Tip Number 3
Don’t shy away from showcasing your builder mentality. Talk about times when you’ve created processes from scratch or improved existing ones. This is key for a role that demands operational excellence and resilience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who are ready to take on the challenge of launching our rapid delivery network.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Show Your Builder Mentality:When writing your application, make sure to highlight your builder mentality. We want to see how you've created or improved operations in the past, so share specific examples that showcase your hands-on experience and resilience.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Use bullet points where possible to make your skills and experiences stand out, especially those related to logistics and multi-site operations.
Demonstrate Your Problem-Solving Skills:We love quick thinkers! In your application, include instances where you’ve tackled operational challenges head-on. Describe the situation, your actions, and the results to show us how you thrive under pressure.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Zippd.
How to prepare for a job interview at Zippd
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around rapid delivery and multi-site operations. Be ready to discuss your past experiences in launching operational sites and how you tackled challenges in those roles.
✨Showcase Your Builder Mentality
Zippd is looking for someone with a builder mentality, so come prepared with examples of how you've created or improved operations from scratch. Highlight your resilience and ownership in previous projects to demonstrate that you can thrive in a fast-paced environment.
✨Prepare for Hands-On Scenarios
Since this role requires hands-on leadership, think of situations where you had to jump in and lead during high-pressure times. Be ready to share specific examples that showcase your ability to operate directly within the network and resolve issues quickly.
✨Master Stakeholder Management
Strong relationship management is key for this position. Prepare to discuss how you've successfully onboarded service partners or customers in the past. Emphasise your communication skills and how you’ve built trust with stakeholders to ensure smooth operations.
