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For Companies At a Glance
- Tasks: Lead onboarding for new customers and drive product implementation.
- Company: Join Zip, a fast-growing procurement platform valued at $2.2 billion.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be part of a world-class team and influence product development while helping top companies succeed.
- Qualifications: 1-4 years in B2B SaaS or procurement; strong communication and data management skills required.
- Other info: We value diversity and encourage all candidates to apply, regardless of experience.
The predicted salary is between 36000 - 60000 £ per year.
The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.
We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!
Your Role
We’re looking for a Solutions Consultant with Finance / Procurement System experience (ie. Coupa, SAP S/4HANA: Procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.) to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands on and influence our product roadmap. As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.
You Will
- Support Zip Solutions Consultants on the end-to-end implementation process for new customers.
- Support onboarding tasks for new customers, with a heavy emphasis on understanding requirements and creatively configuring the product to solve their problems.
- Complete key configuration tasks for existing customers to increase overall adoption of Zip.
- Be responsible for creating documentation and maintaining an internal knowledge base.
- Manage your work across multiple customers, requiring task prioritization and on-time delivery.
- Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers.
- Do whatever it takes to make customers happy + help to ensure we successfully onboard them as quickly as possible.
- Continuously improve the post-sales processes to help our customers accelerate the time to value.
Qualifications
- 1-4 years of experience working as an analyst, associate, project manager or supporting key customer and stakeholder relationships, ideally within the B2B SaaS or procurement space.
- Procurement System experience (ie. Coupa, SAP S/4HANA: Procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc).
- Fantastic communication and documentation skills.
- Extreme attention to detail and pride yourself in being incredibly proactive.
- Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel.
- You’re able to push back and still make people happy.
- Very comfortable with software configuration (not necessarily technical skills, which would be a plus).
We are committed to building a diverse and inclusive workspace where everyone feels like they belong. We look forward to hearing from you!
ERP Solutions Consultant employer: ZipHQ, Inc.
Contact Detail:
ZipHQ, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Solutions Consultant
✨Tip Number 1
Familiarise yourself with the specific procurement systems mentioned in the job description, such as Coupa and SAP S/4HANA. Having hands-on experience or even a solid understanding of these platforms will give you an edge during discussions with our team.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've creatively configured software solutions in past roles. This will demonstrate your ability to adapt and tailor our product to meet customer needs effectively.
✨Tip Number 3
Highlight your communication skills by being clear and concise in your interactions. Since this role involves collaborating with various teams, showcasing your ability to convey complex information simply will be crucial.
✨Tip Number 4
Research Zip's current clients and their industries. Understanding their challenges and how our solutions can address them will not only prepare you for interviews but also show your genuine interest in the role and the company.
We think you need these skills to ace ERP Solutions Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the ERP Solutions Consultant position. Tailor your application to highlight relevant experience in finance and procurement systems.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you've worked with procurement systems like Coupa or SAP. Use specific examples to demonstrate your hands-on experience and problem-solving skills.
Showcase Communication Skills: Since fantastic communication is key for this role, ensure your application reflects your ability to convey complex information clearly. Consider including examples of how you've successfully managed customer relationships or collaborated with teams.
Tailor Your Cover Letter: Craft a personalised cover letter that connects your skills and experiences directly to the job description. Mention your enthusiasm for working at Zip and how you align with their mission to simplify procurement processes.
How to prepare for a job interview at ZipHQ, Inc.
✨Understand the Product
Before your interview, make sure you have a solid understanding of Zip's procurement platform and how it stands out in the market. Familiarise yourself with its features and benefits, as well as the specific needs it addresses for clients.
✨Showcase Relevant Experience
Highlight your experience with finance or procurement systems like Coupa or SAP S/4HANA. Be prepared to discuss specific projects where you've successfully implemented solutions or improved processes, demonstrating your hands-on approach.
✨Emphasise Communication Skills
Since the role requires fantastic communication skills, be ready to provide examples of how you've effectively communicated with clients or stakeholders in the past. This could include managing expectations or resolving conflicts while keeping everyone happy.
✨Demonstrate Proactivity
Zip values individuals who take ownership and are proactive. Share instances where you've gone above and beyond to solve problems or improve processes, showing that you're not just reactive but also forward-thinking.
