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- Tasks: Engage with customers and turn their adventure dreams into reality through bookings.
- Company: Exciting adventure company based in Llanrwst, passionate about creating unforgettable experiences.
- Benefits: Flexible shifts, staff discounts, and a fun work environment.
- Why this job: Join a vibrant team and help others discover thrilling adventures.
- Qualifications: Great customer service skills and a positive, proactive attitude.
- Other info: Fast-paced role with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading adventure company in Llanrwst is seeking enthusiastic individuals for a customer sales role in their Contact Centre. You will handle inbound and outbound customer interactions, ensuring a positive experience and converting inquiries into confirmed bookings.
The ideal candidate will possess excellent customer service skills, a proactive and motivated attitude, and the ability to work in a fast-paced environment. Opportunities for flexible work patterns and staff discounts are available.
Adventure Booking Specialist — Flexible Shifts in Llanrwst employer: Zip World UK
Contact Detail:
Zip World UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adventure Booking Specialist — Flexible Shifts in Llanrwst
✨Tip Number 1
Get to know the company! Research their adventures and customer service approach. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with friends or family. The better you can handle inquiries, the more confident you'll feel when it counts.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Adventure Booking Specialist — Flexible Shifts in Llanrwst
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for adventure shine through! We want to see that you're excited about the role and ready to help customers book their next big experience.
Highlight Customer Service Skills: Make sure to emphasise your customer service skills in your application. We’re looking for someone who can create a positive experience for our customers, so share any relevant experiences that showcase your ability to connect with people.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Adventure Booking Specialist role. Mention specific skills or experiences that align with what we’re looking for in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Zip World UK
✨Know the Adventure Company
Before your interview, do some research on the adventure company. Understand their offerings, values, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle customer interactions effectively.
✨Practice Handling Inbound and Outbound Calls
Since the role involves both inbound and outbound calls, practice how you would handle different types of customer inquiries. Role-playing with a friend can help you feel more comfortable and confident during the actual interview.
✨Emphasise Your Flexibility and Motivation
The job offers flexible shifts, so be sure to highlight your availability and willingness to adapt to different schedules. Also, express your motivation for working in a fast-paced environment and how you thrive under pressure.
