At a Glance
- Tasks: Support our vibrant food and beverage operation while delivering unforgettable experiences.
- Company: Join Zip World, a unique adventure tourism business in stunning North Wales.
- Benefits: Earn £13.21 per hour, enjoy free access to adventures, and receive staff discounts.
- Other info: Work in a UNESCO World Heritage site and be part of a supportive team.
- Why this job: Step into an exciting hospitality role with opportunities for growth and development.
- Qualifications: Experience in hospitality or catering is great, but attitude and leadership potential matter more.
The predicted salary is between 13.21 - 13.21 £ per hour.
Are you an experienced hospitality professional looking for something a little different? We're looking for experienced hospitality professionals who can support our Food and Beverage operation by joining our friendly team at Llechwedd, one of North Wales' most unique visitor attractions helping deliver unforgettable experiences for thousands of visitors each year. This isn't your typical hospitality role. You'll be working alongside a supportive team in the stunning UNESCO World Heritage location of Blaenau Ffestiniog. Whether your background is as a Chef, Cook, Kitchen assistant, Catering, Café, Restaurant Supervisor or Hospitality Team Leader - if you're looking for the next step in your career, we'd love to hear from you.
What You'll Be Doing
- Supporting the day-to-day running of our busy food and beverage operation.
- Delivering excellent customer service and creating a welcoming environment.
- Leading, motivating and supporting team members.
- Preparing high-quality food and drinks.
- Supporting training and development of newer team members.
What We're Looking For
We're interested in attitude, reliability and leadership potential rather than ticking every box. Ideally, you will have:
- Previous experience of working within catering or hospitality in customer-facing environments.
- Experience of supervising a team.
- Strong customer service skills.
- A positive, hands-on approach.
- A willingness to lead by example.
Don't have supervisory experience yet? We'd still love to hear from you. If you have strong hospitality, catering or customer service experience and are ready to take the next step in your career, apply and tell us why you'd be a great fit for this role.
Why join Zip World?
As well as working somewhere genuinely unique, you'll receive:
- £13.21 per hour.
- Paid training and ongoing support.
- Free access and discounted rates across Zip World adventures.
- Staff discounts across Zip World food and beverage outlets.
- Company pension scheme (subject to eligibility).
- Employee assistance programme.
- Staff social events.
- Free parking.
- Uniform provided.
- Opportunities to develop your skills across one of the UK's leading adventure tourism businesses.
Important Information
- Applicants must be ages 18 or over.
- This role is based at Zip World Llechwedd, Blaenau, Ffestiniog - Home of Bounce Below, Titan, Underground Golf, Caverns and the Deep Mine Tour.
- Weekend and holiday working will be required during peak periods.
- Interviews will be arranged on an ongoing basis.
We reserve the right to close this vacancy early should sufficient applications be received. However, we offer career opportunities throughout our group of attractions. Review other opportunities via our website https://www.zipworld.co.uk/jobs. If you're looking for a hospitality role that's a little more exciting than the average cafe, restaurant or kitchen position with great perks, we'd love to hear from you. Zip World is proud to be a certified B Corp, balancing commercial success with a commitment to people, communities and the environment.
Food and Beverage Supervisor/Kitchen Supervisor employer: Zip World UK
At Zip World, we pride ourselves on being more than just a workplace; we are a community dedicated to delivering exceptional experiences in one of North Wales' most breathtaking locations. Our supportive work culture fosters personal and professional growth, offering paid training, staff discounts, and opportunities to develop your skills within the adventure tourism sector. Join us at Llechwedd, where your passion for hospitality can thrive amidst stunning surroundings and a team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor/Kitchen Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zip World UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zip World UK
Don't be shy about reaching out to Zip World UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Supervisor/Kitchen Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zip World UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zip World UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
