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- Tasks: Create extraordinary experiences for visitors while ensuring safety and delivering top-notch customer service.
- Company: Join the adventurous team at Zip World, a B Corp dedicated to purpose and profit.
- Benefits: Enjoy flexible working, comprehensive training, discounts, and fun social events.
- Why this job: Be part of an exciting outdoor environment and make unforgettable memories for guests.
- Qualifications: Must have a customer-first attitude, be energetic, and enjoy working outdoors.
- Other info: Ideal for those looking for summer work from 22nd July to 31st August.
The predicted salary is between 1300 - 1800 £ per month.
A Little Bit About Zip World
At Zip World our aim is to create extraordinary experiences for our visitors, and our team members. Whether you’re working as an instructor, behind check-in or at one of our restaurants, every day you will be helping to make the visitor experience at Zip World, one to remember.
Zip World is a customer-focussed and engaging organisation. It is organised by a group of genuine, adventurous, energetic individuals, all working together to be the best at what they do. When you work with us, it’s important that you have the right skills, knowledge, and experience but it’s also vital that you have the right attitude too. We are proud to be part of the B Corp family, which reflects our dedication to balancing profit with purpose. This status recognises our commitment to high social and environmental standards, transparency and accountability.
A Little Bit About Our Site In London
Zip World London is our first city-based site. The ArcelorMittal Orbit was opened by Zip World in February 2025 offering the world’s longest and tallest tunnel slide.
What will you be doing?
As an Adventure Team Member you will be working on our world-class adventures, helping to create extraordinary experiences for our visitors. You will be kitting up, clipping on, delivering safety briefs and everything in between, all the while delivering extraordinary customer service.
What You’ll Need
- A ‘customer first’ attitude, with drive and enthusiasm to achieve extraordinary visitor experiences.
- Safety conscious, with a professional outlook.
- Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment.
- Must like working outdoors and have a good head for heights.
- To be able to commute.
What You’ll Receive In Return
Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Comprehensive training and support to succeed in your role.
- Company pension scheme.
- Flexible working patterns.
- Easy to use staff app to access rota’s, extra shifts and holiday requests.
- Free employee assistance programme.
- Mountain Equipment uniform.
- Free and discounted access to all Zip World adventures.
- Staff discounts at Zip World food & beverage outlets.
- Branded clothing discounts.
- Incentives and discretionary bonus payments.
- Regular and fun social events throughout the year.
If this sounds like your ideal job, and you would like to be part of something great, then we would love to hear from you.
Application Process
Interviews to be held – all successful applications will be invited to attend an interview. Training and inductions – if you are successful, you will be invited to attend a company induction and training. Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged. You must be available to work between 22nd July and 31st August.
For our candidate privacy policy, please refer to the following link: Candidate Privacy Policy
Adventure Team Member employer: Zip World UK
Contact Detail:
Zip World UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adventure Team Member
✨Tip Number 1
Get to know Zip World! Research their values and what makes them tick. When you show up for your interview, drop in some knowledge about their adventures and commitment to customer service. It’ll show you’re genuinely interested and ready to be part of the team.
✨Tip Number 2
Bring your energy! As an Adventure Team Member, they want someone who’s enthusiastic and ready to create extraordinary experiences. So, when you’re chatting with them, let your passion shine through. Be lively and engaging – it’s all about that vibe!
✨Tip Number 3
Don’t forget to highlight your teamwork skills! Zip World thrives on collaboration, so share examples of how you’ve worked well with others in the past. Whether it’s in a previous job or during a group project, showing you can gel with the team is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and keen to join the Zip World family. Don’t wait too long though; get your application in early to stand out!
We think you need these skills to ace Adventure Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When you're writing your application, let your passion for adventure and customer service shine through. We want to see that you’re excited about creating extraordinary experiences for our visitors!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Adventure Team Member role. We love seeing candidates who understand what it means to be part of our energetic team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This helps us quickly see why you’d be a great fit for Zip World!
Apply Early: Don’t wait until the last minute! Our application process can close once we have enough candidates, so get your application in early through our website. We can’t wait to hear from you!
How to prepare for a job interview at Zip World UK
✨Know Your Adventure
Familiarise yourself with Zip World's offerings, especially the ArcelorMittal Orbit and its unique experiences. Being able to discuss specific attractions and how they enhance visitor experiences will show your genuine interest and enthusiasm.
✨Show Your Customer-Focused Attitude
Prepare examples from your past experiences where you went above and beyond for customers. Highlighting your 'customer first' attitude will resonate well with the interviewers, as it's a core value at Zip World.
✨Emphasise Teamwork and Energy
Zip World thrives on teamwork and a dynamic environment. Be ready to share instances where you collaborated effectively with others and brought energy to your role. This will demonstrate that you can fit right into their adventurous team.
✨Safety First Mindset
Since safety is paramount in adventure roles, be prepared to discuss your understanding of safety protocols and how you've applied them in previous jobs. Showing that you are safety-conscious will reassure them that you take this responsibility seriously.
