Scheduling Specialist – Field Service & Customer Care
Scheduling Specialist – Field Service & Customer Care

Scheduling Specialist – Field Service & Customer Care

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Schedule maintenance visits and manage customer enquiries to ensure satisfaction.
  • Company: Leading water solutions provider with a focus on teamwork.
  • Benefits: Generous annual leave, professional development, and a supportive work environment.
  • Why this job: Join a dynamic team and make a difference in customer care.
  • Qualifications: Strong communication skills and a customer service mindset.
  • Other info: Great opportunities for career growth and development.

The predicted salary is between 28800 - 43200 £ per year.

A leading water solutions provider in Dereham is seeking a Scheduler to join their team. This role focuses on scheduling maintenance visits for engineers, managing customer enquiries, and ensuring high levels of customer satisfaction.

The ideal candidate should possess strong communication skills, a customer service orientation, and a keen attention to detail, all while thriving in a dynamic work environment.

Join a company that values teamwork and offers extensive benefits, including generous annual leave and professional development opportunities.

Scheduling Specialist – Field Service & Customer Care employer: Zip Water UK

Join a leading water solutions provider in Dereham, where teamwork and customer satisfaction are at the heart of our operations. We offer extensive benefits, including generous annual leave and opportunities for professional development, ensuring that our employees thrive in a dynamic work environment while making a meaningful impact in the community.
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Contact Detail:

Zip Water UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Scheduling Specialist – Field Service & Customer Care

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to scheduling and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your attention to detail during interviews. Bring examples of how you've successfully managed schedules or resolved customer issues in the past. This will demonstrate your fit for the Scheduler role.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Scheduling Specialist – Field Service & Customer Care

Scheduling
Customer Service Orientation
Communication Skills
Attention to Detail
Teamwork
Dynamic Work Environment Adaptability
Problem-Solving Skills
Customer Enquiry Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your scheduling experience and customer service skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Scheduler role. We love seeing enthusiasm and a genuine interest in our company and the water solutions industry.

Show Off Your Communication Skills: Since this role involves managing customer enquiries, it's crucial to demonstrate your communication prowess. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated with customers in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Zip Water UK

Know the Company Inside Out

Before your interview, take some time to research the water solutions provider. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Communication Skills

As a Scheduler, strong communication is key. Prepare examples from your past experiences where you successfully managed customer enquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to thrive in a dynamic work environment.

Highlight Your Attention to Detail

In this role, attention to detail is crucial. Be ready to discuss how you've managed schedules or handled multiple tasks without missing important details. Consider bringing a few examples of how your meticulous nature has positively impacted your previous roles.

Emphasise Teamwork and Customer Satisfaction

This company values teamwork, so be prepared to talk about how you've collaborated with others in the past. Additionally, share instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's focus.

Scheduling Specialist – Field Service & Customer Care
Zip Water UK
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  • Scheduling Specialist – Field Service & Customer Care

    Full-Time
    28800 - 43200 £ / year (est.)
  • Z

    Zip Water UK

    50-100
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