At a Glance
- Tasks: Lead a dynamic Field Service team to enhance customer satisfaction and operational efficiency.
- Company: Join Zip Water, a global leader in innovative drinking water solutions.
- Benefits: Enjoy 25 days leave, flexible hours, and a supportive work environment.
- Other info: Embrace new technologies and enjoy excellent career growth opportunities.
- Why this job: Make a real impact while developing your career in a fast-growing industry.
- Qualifications: Experience in team management and a knack for problem-solving.
The predicted salary is between 40000 - 50000 € per year.
Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world's most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.
Are you looking for a new challenge? Would you like to develop your career? Do you have previous experience managing a Field Service team? If so, this could be the role for you!
The Opportunity
- Identify safety improvements and work with wider team to implement.
- Support delivery of weekly/monthly/quarterly target for the individuals examining efficiency opportunities, and take responsibility for the performance improvements.
- Mentor members of the team, assist in the execution of their duties, honing their skills, and readying them to achieve outstanding results.
- Work closely with the National HydroCare Managers to support business strategies that drive growth and lead to achievement of overall targets.
- Work closely with Contact Centre Team Leaders and CET Managers to feedback, support and improve overall HydroCare quality.
- Work with the training team to increase the overall standard of Zip HydroCare.
Skills
- Technical understanding and a background focused on repairs and fault finding.
- A natural problem solver with great attention to detail, essential to remain up to date and ensure processes are followed, for example replenishment of parts stocked.
- Face-to-face Customer Service experience, and an ability to promote and sell, desirable but not essential.
- UK Driving license.
- Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it.
Benefits
- 25 days annual leave plus eight statutory bank holidays.
- Structured induction period with a training specialist and ongoing support.
- Company Pension scheme.
- Company van, Fuel cards and parking.
- PPE, Tools and company uniform.
- Flexible working schedule and overtime available.
- Employee rewards and discount platform.
- Enhanced maternity, paternity and grandparent leave.
Application Closing Date: Friday 29th May 2026.
Field Service Team Manager in Nottingham employer: Zip Water UK
Zip Water is an exceptional employer that prioritises employee growth and development, offering a structured induction and ongoing support to ensure your success as a Field Service Team Manager. With a flexible working schedule, generous leave policies, and a strong focus on safety and teamwork, you'll thrive in a culture that values innovation and collaboration while making a positive impact on water solutions globally.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Team Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Team Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Zip Water and understanding their products and services. Show us that you’re not just another candidate; demonstrate your passion for transforming water solutions and how your experience aligns with their mission.
✨Tip Number 3
Practice your problem-solving skills! As a Field Service Team Manager, you’ll need to showcase your ability to tackle challenges head-on. Think of examples from your past experiences where you’ve successfully resolved issues and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Zip Water team and ready to dive into this exciting opportunity.
We think you need these skills to ace Field Service Team Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Service Team Manager role. Highlight your experience in managing teams and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at Zip Water. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've identified safety improvements or enhanced team performance. We love seeing candidates who can think on their feet and drive results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Zip Water UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and fault finding. Zip Water is all about high-quality drinking water solutions, so being able to discuss their products and services confidently will show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Field Service Team Manager, you'll need to demonstrate your ability to mentor and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've improved performance and supported team members in achieving their goals.
✨Emphasise Customer Service Experience
Even if it's not essential, having face-to-face customer service experience can set you apart. Be ready to share stories about how you've handled customer interactions, resolved issues, and promoted services, as this will highlight your ability to connect with clients.
✨Be Open to New Ideas
Zip Water is looking for someone who embraces new ways of working and technology. During the interview, express your enthusiasm for innovation and adaptability, and be prepared to discuss how you've successfully implemented new processes or technologies in previous roles.
