Field Service Technician

Field Service Technician

Bury St Edmunds Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Field Service Technician, you'll provide top-notch customer service and promote our innovative water systems.
  • Company: Join Zip Water, a leader in advanced drinking water solutions, part of Culligan International.
  • Benefits: Enjoy 25 days holiday, a company van, staff discounts, and extensive training opportunities.
  • Why this job: This role offers career growth, hands-on experience, and a supportive team culture focused on your development.
  • Qualifications: Previous experience with hand tools or DIY projects is essential; self-motivation is key.
  • Other info: Receive ongoing mentoring and access to personal development resources from day one.

The predicted salary is between 28800 - 43200 Β£ per year.

Overview

Are you looking for the next step in your career?

Do you have previous experience working with hand tools / DIY experience?

Are you self-motivated, and relish a high level of job satisfaction?

Responsibilities

  • As the Field Service Technician, you will provide excellent face-to-face customer service to customers whilst promoting our brand and services.

Benefits

  • 25 days holiday + bank holidays
  • Company Van, Uniform & PPE provided.
  • Staff product Discount
  • Enhanced maternity, paternity, and Grandparent leave
  • Employee discount platform
  • Life Assurance
  • Employee Assistance program
  • Holiday Purchase Scheme
  • Dedicated 6-week City & Guilds assured induction programme and continued on-job training
  • Access to My Learning Cloud for personal & professional development

About Zip Water / Company

Zip Water is part of Culligan International, world leader in water treatment.

Founded in 1936 and headquartered in Rosemont, Illinois, Culligan International is a world leader in delivering premium water services and solutions that improve the health and wellness of consumers. Culligan\’s 35+ brands serve more than 50 million customers every year and share a mission of bringing better water to consumers anywhere they need it – in the home, at work or on the go.

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Field Service Technician employer: Zip Water UK

Zip Water is an exceptional employer that prioritises employee growth and satisfaction, offering a supportive work culture where talent is nurtured from day one. With comprehensive benefits including generous holiday allowances, ongoing training, and a commitment to personal development, our Field Service Technicians enjoy a fulfilling career while contributing to a leading brand in advanced drinking water solutions.
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Contact Detail:

Zip Water UK Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Field Service Technician

✨Tip Number 1

Familiarise yourself with Zip Water's products and services. Understanding the features and benefits of their advanced drinking water systems will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Highlight any hands-on experience you have with tools or DIY projects during your conversations. This practical knowledge is crucial for a Field Service Technician, and sharing specific examples can set you apart from other candidates.

✨Tip Number 3

Demonstrate your customer service skills in your interactions with us. Since the role involves face-to-face customer engagement, showcasing your ability to communicate effectively and resolve issues will be key.

✨Tip Number 4

Be prepared to discuss your motivation and career goals. We value self-motivated individuals, so sharing your aspirations and how they align with our company’s mission can make a strong impression.

We think you need these skills to ace Field Service Technician

Customer Service Skills
Technical Proficiency with Hand Tools
Problem-Solving Skills
Self-Motivation
Time Management
Communication Skills
Attention to Detail
Adaptability
Basic Electrical Knowledge
Mechanical Aptitude
Teamwork
Safety Awareness
Organisational Skills
Ability to Work Independently

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience with hand tools or DIY projects. Emphasise any customer service roles you've had, as this position requires excellent face-to-face interaction.

Craft a Compelling Cover Letter: In your cover letter, express your motivation for applying to Zip Water. Mention how you align with their values and your eagerness to contribute to their mission of providing advanced drinking water solutions.

Showcase Your Skills: Clearly outline your technical skills and any certifications related to field service work. If you have experience in training or mentoring others, be sure to include that as well, as they value personal development.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Technician role.

How to prepare for a job interview at Zip Water UK

✨Showcase Your DIY Skills

Since the role requires experience with hand tools and DIY projects, be prepared to discuss specific examples of your past work. Highlight any relevant projects you've completed, as this will demonstrate your practical skills and problem-solving abilities.

✨Emphasise Customer Service Experience

As a Field Service Technician, you'll be interacting with customers regularly. Share experiences where you provided excellent customer service, resolved issues, or went above and beyond to ensure customer satisfaction. This will show that you understand the importance of face-to-face interactions.

✨Demonstrate Self-Motivation

The job description mentions the need for self-motivation. Be ready to discuss how you manage your time and tasks independently. Provide examples of situations where you took initiative or worked autonomously to achieve goals.

✨Ask Insightful Questions

Prepare thoughtful questions about the company culture, training programmes, and opportunities for career progression. This shows your genuine interest in the role and helps you assess if the company aligns with your career aspirations.

Field Service Technician
Zip Water UK
Location: Bury St Edmunds
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  • Field Service Technician

    Bury St Edmunds
    Full-Time
    28800 - 43200 Β£ / year (est.)
  • Z

    Zip Water UK

    50-100
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