Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service while repairing and servicing innovative water solutions.
- Company: Join Zip Water, a global leader in advanced drinking water solutions.
- Benefits: Enjoy 25 days annual leave, flexible working, and a company van.
- Why this job: Be part of a team transforming hydration solutions and making a real impact.
- Qualifications: Technical skills in repairs, customer service experience, and a UK driving licence.
- Other info: Comprehensive training and career growth opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world's most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.
The Opportunity
- Working independently in the field services team, delivering world-class customer experience in every job, every day, positively contributing to the Area, Regional and National results.
- Encouraging customers and users to be passionate advocates of our brand.
- Dedicated 6-week City & Guilds assured induction programme and continued on-job training to give you the skills and knowledge to allow you to achieve your goals.
- Promote Zip products and HydroCare services by using your knowledge whilst on site to recommend and advise customers on the best solution to solve their hydration requirements.
- Focused to achieve industry leading first time fix rate through the repair and service of all Zip products, in a timely manner, whilst adhering to all technical and health and safety requirements.
- Complete administration procedures in line with business requirements.
Skills
- Technical understanding and a background focused on repairs and fault finding.
- A natural problem solver with great attention to detail, essential to remain up to date and ensure processes are followed for example replenishment of parts stocked.
- Face-to-face Customer Service experience, and an ability to promote and sell, desirable but not essential.
- Plumbing or electrical qualification.
- UK Driving license.
- Previous experience of fault diagnostics.
- Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it.
Benefits
- 25 days annual leave plus eight statutory bank holidays.
- Buy & Sell Holiday scheme.
- Life assurance.
- Company Pension scheme.
- Company van, Fuel cards and parking.
- PPE, Tools and company uniform.
- Flexible working schedule and overtime available.
- Employee rewards and discount platform.
- Enhanced maternity, paternity and grandparent leave.
Field Service Engineer in Exeter employer: Zip Water UK
Contact Detail:
Zip Water UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Exeter
✨Tip Number 1
Get to know the company inside out! Research Zip Water's products and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to be a brand advocate.
✨Tip Number 2
Practice your problem-solving skills! Since the role involves repairs and fault finding, think of examples from your past experiences where you've tackled challenges head-on. Be ready to share these during interviews!
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Field Service Engineer in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our team and making a difference in the field service world.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at Zip Water!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zip Water UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to repairs and fault finding. Zip Water is all about providing top-notch solutions, so being able to discuss their products and services confidently will show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves face-to-face interactions, be ready to share examples of how you've delivered excellent customer service in the past. Highlight any experiences where you turned a challenging situation into a positive outcome, as this will demonstrate your problem-solving abilities.
✨Be Ready to Discuss Safety Protocols
Understanding health and safety requirements is crucial for a Field Service Engineer. Prepare to talk about how you ensure safety in your work, especially when dealing with technical equipment. This shows that you take your responsibilities seriously and prioritise safety.
✨Embrace New Technologies
Zip Water is known for its innovative products, so express your enthusiasm for learning about new technologies and services. Share any experiences where you've adapted to new tools or processes quickly, as this will highlight your willingness to grow and evolve with the company.
