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For Companies At a Glance
- Tasks: Be the go-to person for clients, solving complex problems and ensuring their success.
- Company: Join a remote-first tech company dedicated to empowering deskless workers globally.
- Benefits: Flexible work environment, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving technology equity for underserved workers.
- Qualifications: Strong communication skills and experience in managing complex projects.
- Other info: Collaborate with a diverse global team and enjoy occasional travel.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce. At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.
We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Lisbon, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.
What We Are Looking For
We’re seeking a technically-minded Client Partner who can confidently engage IT and business teams, translate customer needs into clear technical priorities, and own the relationship end-to-end. If you’re a strategic thinker who thrives at the intersection of product, tech, and customer success — this is for you.
You’ll begin as an individual contributor, collaborating with delivery and development teams. A regional Solution Architect will support you, but you’ll own the customer relationship and delivery outcomes. You’ll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you’re eager to take that on.
Where you are located
Anywhere in the UK, or Europe; able to collaborate with customers and teams in other countries or continents as needed, either remotely or in-person (occasional travel needed).
What The Role Offers
- Serve as the chief customer liaison, solving complex problems and ensuring customer success through a deep understanding of both technical and business needs
- Engage with technical stakeholders (e.g., Platform Owners, Delivery Directors) to ensure alignment between product capabilities and customer requirements
- Drive delivery for large enterprise customers
- Lead discovery sessions, support UAT, and manage go-live activities
- Ensure customers realize full platform value post-launch
- Orchestrate internal teams (PMs, Dev, SA, and CS) to deliver customer outcomes
What You’ll Bring To The Role
- Excellent customer-facing and stakeholder management skills, with proven ability to instill confidence with technical audiences
- Strong experience in digital or IT transformation projects
- Tech-savvy and solution-oriented—comfortable navigating complexity without being a developer
- Proven ability to manage large, complex enterprise projects
- Strong communication skills and emotional intelligence, and ability to bridge business and technical perspectives
- Experience in Field Service Management (FSM), Telecom, or Utilities is a plus, but not required
- Own customer success. Deliver outcomes. Be the reason they thrive.
Client Partner, Professional Services, UK in London employer: Zinier
Contact Detail:
Zinier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Partner, Professional Services, UK in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that Client Partner role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in managing complex projects and customer relationships. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Practice your pitch! Be ready to explain how your background aligns with the needs of deskless workers and how you can drive technology equity. A confident delivery can make all the difference in interviews.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in our mission. Tailor your application to reflect your passion for helping deskless workers thrive and show us why you're the perfect fit.
We think you need these skills to ace Client Partner, Professional Services, UK in London
Some tips for your application 🫡
Show Your Passion: When you write your application, let your enthusiasm for helping Deskless Workers shine through. We want to see that you genuinely care about making a difference in their lives and how you can contribute to our mission at StudySmarter.
Tailor Your Experience: Make sure to highlight your relevant experience in digital or IT transformation projects. We’re looking for someone who can bridge the gap between technical and business needs, so be specific about how your past roles align with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences. Remember, we want to know how you can help us drive customer success!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter.
How to prepare for a job interview at Zinier
✨Understand the Deskless Worker
Before your interview, take some time to really understand the challenges faced by deskless workers. Research how technology can enhance their productivity and think about how you can contribute to this mission. This will show your genuine interest in the role and the company’s vision.
✨Showcase Your Technical Savvy
As a Client Partner, you'll need to engage with both technical and business teams. Prepare examples from your past experiences where you've successfully navigated complex technical discussions or projects. Highlight your ability to translate customer needs into technical priorities, as this is crucial for the role.
✨Demonstrate Stakeholder Management Skills
Be ready to discuss your experience in managing relationships with various stakeholders. Think of specific instances where you’ve instilled confidence in technical audiences or resolved conflicts. This will help illustrate your strong communication skills and emotional intelligence, which are key for this position.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and project management skills. Practice articulating how you would handle specific situations related to customer success and project delivery. This will help you convey your strategic thinking and solution-oriented mindset effectively.
