At a Glance
- Tasks: Lead and manage cleaning operations across London, ensuring top-notch service and team performance.
- Company: Join Zing, a trusted name in commercial cleaning with over 20 years of experience.
- Benefits: Enjoy competitive pay, bonuses, and flexible working hours.
- Why this job: Be part of a growing company that values teamwork and customer satisfaction.
- Qualifications: Must have managerial experience, a clean driving licence, and strong IT skills.
- Other info: Weekend availability required; apply now to take your career to the next level!
The predicted salary is between 28000 - 39000 £ per year.
Attention London Area Managers in the Cleaning Industry! Are you an experienced Cleaning Manager seeking a challenging yet rewarding role within the commercial cleaning sector? This is a great opportunity for you. Join Zing, a reputable company with over 20 years of expertise in commercial cleaning across London. We are rapidly expanding and are in search of a dynamic Area Manager to lead our teams to success.
In this role, you will oversee cleaning operations within the M25, ensuring customer satisfaction and exceeding expectations. With a focus on the Corporate and Education sectors, as well as Managing Agents and Housing Associations, you will play a pivotal role in managing 100 commercial cleaning staff across 40 sites.
OTE: £44,225 per annum Basic: £34,000 - 39,000 per annum DOE
Other Benefits: Loyalty, recommendation, and referral bonuses
Start date: August
Candidates must have:
- Managerial experience
- Full Clean UK Driving licence
- Good IT skills (SAP, Excel and other Microsoft Office applications)
- Good numeracy skills
- Excellent verbal and writing communication skills in English (bilingual in Spanish, Portuguese, Polish, and other languages advantageous)
- Clean DBS records
- Proven track record in the cleaning industry
- A good understanding of the cleaning industry
- Organisational and time management skills with the ability to prioritise workload and solve problems
- Good team-building skills
- Customer focus
Main duties and responsibilities:
- Manage cleaning employees' work performance and ensure that team behaviour reflects Zing values
- Recruit staff in conjunction with the HR team and in line with the company policy and fair recruitment practices
- Provide effective and ongoing support and training to staff
- Motivate the team to deliver excellent service and always present a professional image
- Manage employee wages and submit wages to payroll by tight deadlines to ensure that employees are paid on time
- Implement changes on contracts, manage customer complaints and retrain staff as required
- Build and maintain positive and professional relationships with customers
- Deliver quarterly retention and customer monitoring targets, and maintain minimum 98% GP Margin
- Manage contract budgets and submit site visit reports within agreed time frames
- Manage stock levels and purchase equipment, materials, and consumables to ensure a complete service delivery
- Liaise with the facilities team support to ensure that the initial contract set-up is complete to the satisfaction of the client
- Ensure compliance with legislation, health, and safety regulations and both company and client specification
Holidays: 20 days per annum + Bank Holidays
Working Hours: Flexible hours up to 48 per week and a minimum of 85 hours per month on site (travelling time is not included). Weekend availability required.
If you have managerial experience in the cleaning industry, good IT and Maths skills, fluency in English, and a Full Clear UK Driving licence, we want to hear from you! Take the next step in your career and become a vital part of our team. Don’t miss out - Apply now by forwarding your CV to be considered for this excellent opportunity.
Area Cleaning Manager employer: Zing Environments Ltd
Contact Detail:
Zing Environments Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Cleaning Manager
✨Tip Number 1
Familiarise yourself with the cleaning industry standards and regulations, especially those relevant to the corporate and education sectors. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Network with professionals in the cleaning industry, particularly those who have experience in managerial roles. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your achievements will show potential employers that you can lead effectively and drive results.
✨Tip Number 4
Brush up on your IT skills, particularly with SAP and Microsoft Office applications. Being proficient in these tools is crucial for managing operations and reporting, so consider taking a quick online course if you need a refresher.
We think you need these skills to ace Area Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in the cleaning industry. Emphasise relevant skills such as IT proficiency, numeracy, and communication abilities, particularly in English.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cleaning sector and your understanding of the role. Mention specific experiences that demonstrate your ability to manage teams and exceed customer expectations.
Highlight Relevant Qualifications: Include any certifications or training related to cleaning management, health and safety regulations, or customer service. This will strengthen your application and show your commitment to the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zing Environments Ltd
✨Showcase Your Managerial Experience
Be prepared to discuss your previous managerial roles in detail. Highlight specific examples of how you've successfully led teams, managed performance, and resolved conflicts. This will demonstrate your capability to handle the responsibilities of an Area Cleaning Manager.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends and challenges in the cleaning industry. Be ready to discuss how you can apply this knowledge to improve operations at Zing, especially in the Corporate and Education sectors.
✨Emphasise Your IT Skills
Since good IT skills are essential for this role, be prepared to talk about your experience with software like SAP and Microsoft Office applications. You might even want to mention any specific projects where these skills were crucial to your success.
✨Prepare for Customer-Focused Scenarios
Think of examples where you've gone above and beyond to ensure customer satisfaction. Zing values strong relationships with clients, so showcasing your ability to manage complaints and maintain high service standards will set you apart.