Zinc is seeking a Product Support Engineer in the United Kingdom to diagnose and resolve user issues across our software product. You will collaborate with Customer Success and Engineering to tackle bugs, drive investigations, and share learnings that improve support and product quality.
The role focuses on customer-facing software support, requiring proactive problem-solving, clear communication, and a collaborative mindset to ensure users feel supported and understood.
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Support Engineer — Problem-Solving Pro (Remote & Data-Driven) employer: Zinc
At Zinc, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our supportive environment, where you can lead a small analyst team while also being hands-on in your role. With generous benefits like 30 days to work from anywhere, early finish Fridays, and a focus on mental well-being, we ensure that our employees thrive both personally and professionally in a dynamic and rewarding setting.
