Zinc is hiring a Chief of Staff - Customer to accelerate the customer function through better technology, process and capabilities. You will partner with the CCO and Directors to stand up a 24-hour outsourced live-chat operation and drive cross-functional initiatives across a complex org.
You’ll operate across different levels, manage ambiguity, and build capabilities with a small team, shaping prioritisation and execution as the business scales.
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Strategic Transformation Lead, Customer Function in London employer: Zinc
At Zinc, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our supportive environment, where you can lead a small analyst team while also being hands-on in your role. With generous benefits like 30 days to work from anywhere, early finish Fridays, and a focus on mental well-being, we ensure that our employees thrive both personally and professionally in a dynamic and rewarding setting.
