At a Glance
- Tasks: Lead GTM operations, manage data processes, and drive revenue strategies.
- Company: Zinc, a forward-thinking tech company in London.
- Benefits: Generous holiday, annual benefits allowance, remote work options, and wellness support.
- Other info: Enjoy a vibrant culture with exciting company retreats and social events.
- Why this job: Join a dynamic team and shape the future of revenue operations.
- Qualifications: Experience in revenue operations and strong people management skills.
The predicted salary is between 50000 - 55000 £ per year.
Department: Core Operations
Employment Type: Full Time
Location: Zinc - London
Reporting To: Lex Faraimo
Compensation: £50,000 - £55,000 / year
Description
At Zinc, we're rapidly technologising how we serve candidates, recruiters, and customers, without eroding what makes our service genuinely good. Core Ops is the team making sure the business runs on real, trustworthy data and process, and this role owns the commercial and revenue portion of that: everywhere revenue touches process, from marketing and partnerships through to sales, outbound, and renewals.
You'll report directly to the Head of Operations, and partner with the commercial leaders throughout the business. Day to day, you will work closely with the other operations leads and key stakeholders across the business. Right now, the team's first big mandate is getting one clean, consistent definition of the commercial funnel across every channel, but that's one project among several you'll pick up as the data shows where the next one is.
You'll run a small analyst team from day one as a player-coach, hands-on yourself, not just reviewing other people's work, and grow the team as we expand and it's seen as necessary. We're open to diverse backgrounds that bring transferable skills to this role, but expect the ideal candidate to come from one of the following:
- RevOps Manager/Lead
- Sales Ops or Marketing Ops Lead ready to own the full commercial funnel
- GTM-focused Business Ops / Strategy & Ops
Key Responsibilities
- Partner with Sales, Marketing, Partnerships, and Outbound to align on goals, metrics, and revenue strategy.
- Own the commercial data model, pipeline, and forecasting, one consistent definition of a lead, opportunity, and renewal-risk account across every channel, backed by real stage definitions and forecast methodology.
- Own the renewals, upsell, and partner/outbound pipeline, risk flagging, the CS-to-sales handoff, and pipeline tracking and attribution.
- Lead ad hoc RevOps initiatives and special projects as they come up, partnering with the Head of Ops and other Heads of.
- Run a small analyst team as a player-coach, growing it as the team expands and it's seen as necessary.
Skills, Knowledge and Expertise
- Revenue operations experience: a track record running ops for a revenue function (sales, marketing, or RevOps) at a similar-stage company
- CRM fluency (we use HubSpot): comfortable specifying and holding the line on what 'clean' data looks like
- BI/reporting fluency (we use Sigma): comfortable building your own dashboards and analysis on clean data
- People management: has managed at least one direct report, or is clearly ready to
- Influential communicator: works and communicates well with Heads of and senior stakeholders, and can get things prioritised without needing formal authority over everyone involved
- Comfortable being hands-on: this is a player-coach role in year one, not a pure people-manager seat
- Structured under ambiguity: can take a messy commercial process and turn it into a clear, ownable system
What we offer
- 24 days holiday + Bank Holidays + your birthday off
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat abroad
- 30 days to Work from anywhere
- Enhanced Maternity, Paternity, and Adoption Leave (13 weeks full pay, 17 weeks half pay, then SMP for maternity, 1 month full pay for paternity/adoption)
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to Spill Therapy
- Company socials, quarterly team socials
- Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries
GTM Operations Lead in London employer: Zinc
At Zinc, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our commitment to employee growth is evident through our supportive environment, where you can lead a small analyst team while also being hands-on in your role. With generous benefits like 30 days to work from anywhere, early finish Fridays, and a focus on mental well-being, we ensure that our employees thrive both personally and professionally in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Operations Lead in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like GTM Operations Lead at Zinc!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Zinc or be willing to refer you for that GTM Operations Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Zinc who’s on the lookout for their next GTM Operations Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time GTM Operations Lead role at Zinc!
We think you need these skills to ace GTM Operations Lead in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Zinc. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Zinc
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Zinc. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
