Zinc Work is seeking a diligent Product Support Engineer to help customers as our software scales. You will diagnose and resolve user issues, working closely with Customer Success and Engineering to understand root causes and deliver timely fixes.
This role prioritises proactive problem solving, strong communication, and a willingness to contribute to process improvements while owning Zendesk workflows and supporting data-driven investigations.
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Support Engineer: Debug, Delight, Scale with Zendesk & DB employer: Zinc Work
Zinc is an exceptional employer, offering a vibrant work culture that prioritises employee growth and well-being. As a Sales Enablement Specialist, you'll enjoy a hands-on role in shaping the sales function while benefiting from generous perks like 24 days of holiday, early finish Fridays, and a £1200 annual benefits allowance. With opportunities for professional development and a supportive environment, Zinc is committed to helping you thrive both personally and professionally.
