Chief of Staff, Customer Transformation

Chief of Staff, Customer Transformation

Full-Time 81000 - 99000 £ / year (est.) No working from home possible
Zinc Work Ltd

At a Glance

  • Tasks: Lead transformative projects and shape customer strategy across multiple regions.
  • Company: Zinc, a dynamic company in London focused on customer transformation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a fast-paced environment with excellent career advancement potential.
  • Why this job: Make a significant impact on customer experience while driving innovation.
  • Qualifications: Strong leadership skills and experience in cross-functional collaboration.

The predicted salary is between 81000 - 99000 £ per year.

Zinc in London is hiring a Chief of Staff - Customer to drive cross-functional transformation across the Customer function.

You’ll report to the Chief Customer Officer and partner with Directors to shape strategy and multi-region initiatives.

You’ll lead high-impact projects, stand up new capabilities, and negotiate with vendors while balancing day-to-day customer work.

This senior role requires influencing without formal authority and delivering strategic outcomes as Zinc scales.

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Chief of Staff, Customer Transformation employer: Zinc Work Ltd

Zinc is an exceptional employer that fosters a culture of innovation and collaboration in the heart of London. With a strong emphasis on autonomy, employees are empowered to take ownership of their projects while benefiting from competitive compensation and comprehensive growth opportunities. The dynamic work environment encourages creativity and values the contributions of each team member, making it a rewarding place for those looking to make a meaningful impact in the SaaS industry.

Zinc Work Ltd

Contact Details:

Zinc Work Ltd Recruitment Team

We think you need these skills to ace Chief of Staff, Customer Transformation

Cross-Functional Leadership
Strategic Thinking
Project Management
Vendor Negotiation
Influencing Skills
Stakeholder Management
Capability Development