At a Glance
- Tasks: Manage high-value client accounts and drive retention and upsell opportunities.
- Company: Fast-growing SaaS company with a focus on client success.
- Benefits: Competitive salary, generous holiday, remote work options, and annual retreats.
- Other info: Dynamic team culture with excellent career growth and fun company socials.
- Why this job: Be a trusted advisor and make a real impact on enterprise clients.
- Qualifications: Experience in account management and strong CRM skills.
The predicted salary is between 45000 - 45000 £ per year.
We’re scaling our Senior Account Management team to manage a growing portfolio of high-value enterprise and regulated clients. This role is all about ensuring retention of ARR, driving upsell opportunities, and strengthening our value-led approach. If you’re a trusted advisor who thrives on building long-term relationships, spotting commercial opportunities, and delivering measurable client impact — this one’s for you.
Take ownership of a £1M+ ARR portfolio across ~45 enterprise and regulated clients. Drive retention, upsell, and cross-sell opportunities to hit ambitious revenue targets. Act as the voice of the client — influencing product, sales, and operations. Shape and scale our account management playbook, processes, and enablement. Play a pivotal role in how we deliver value at scale in a fast-growing SaaS company.
Key Responsibilities- Lead renewal negotiations and unlock upsell / cross-sell opportunities.
- Develop and execute success plans that deliver measurable ROI.
- Act as a strategic partner and trusted advisor to high-value clients.
- Monitor account health through dashboards/CRM — proactively elevate risks.
- Collaborate cross-functionally to champion client needs and feedback.
- Contribute to continuous improvement of account management strategy and process.
- Proven experience in strategic account planning, renewal & upsell negotiations.
- CRM proficiency and strong pipeline management skills.
- Revenue forecasting & reporting expertise.
- Solid understanding of SaaS commercial models (ARR, NRR, churn).
- Knowledge of HRTech or background checking.
- Data analysis skills in Excel/Google Sheets (dashboards, pivot tables).
- Familiarity with project management tools (Asana, Notion, Monday).
- OTE 24 days holiday + Bank Holidays + your birthday off
- £1200 annual benefits allowance (ThanksBen, from month 2)
- Early finish Fridays (16:00)
- Yearly company retreat abroad (This year Italy)
- 30 days to Work from anywhere
- Enhanced Maternity, Paternity, and Adoption Leave
- Statutory pension with NEST (3% employer, 5% employee)
- Zinc shares, issued through the EMI Scheme
- Unlimited access to MoreHappi coaching
- Company socials, quarterly team socials
- Free Monday lunches
- Nursery workplace benefit scheme (Yellownest)
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries
Senior Account Manager employer: Zinc Work Limited
Zinc is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of London. With generous benefits such as 24 days holiday plus bank holidays, early finish Fridays, and opportunities for remote work, employees are empowered to achieve a healthy work-life balance while contributing to a fast-growing SaaS company. The commitment to continuous improvement and collaboration ensures that every team member can thrive and make a meaningful impact on high-value clients.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at Zinc Work Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Zinc Work Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Zinc Work Limited:When writing your cover letter, make sure to tailor your message specifically for Zinc Work Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Zinc Work Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Zinc Work Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Zinc Work Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Zinc Work Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
