At a Glance
- Tasks: Join our Operations team and gain hands-on experience across various business areas.
- Company: Zinc, a scaling start-up in London with a vibrant culture.
- Benefits: £31,000 salary, 24 days holiday, early finish Fridays, and work-from-anywhere options.
- Other info: Enjoy company retreats, coaching access, and a chance to lease an electric car.
- Why this job: Develop cross-functional skills while working on impactful projects in a dynamic environment.
- Qualifications: Strong problem-solving skills, spreadsheet knowledge, and a proactive mindset.
The predicted salary is between 31000 - 31000 € per year.
You’ll be joining the Operations team and have a unique opportunity to gain invaluable experience from different commercial business areas directly from key leaders in the business in a scaling start-up. This role will give you invaluable exposure to different core areas of a business where you’ll be able to collaborate on different projects with various departments, supporting our Operations Analysts to amplify the core Operational tasks. Additionally, as part of the Ops Associate Rotational Programme, you’ll rotate through one of four departments — Marketing, Operations, Customer, and Revenue — each quarter, spending 30% of your time on a dedicated project to build cross‑functional skills and business insight.
Key Responsibilities
- Learn all about background checking and the Zinc platform.
- Get to know the team, learn about how the office runs, and how our team utilises AI to build automations and increase efficiency across the business.
- Support team leads to remove friction within their teams and processes.
- Hands-on work, invoicing customers and reconciling payments in spreadsheets and learning about tools and systems.
- Gradually take on operations admin so the business runs like clockwork.
At 6 months
- Be a champion of speed and efficiency at Zinc.
- Take ownership of problem‑solving projects across the whole organisation.
- Continually identify and solve bottlenecks in company processes.
- Work with senior leadership across the company moving initiatives that will drive future growth of the company.
After 1 year+
You will have had a generalist overview of almost every team in the business!
Skills, Knowledge and Expertise You Have
- Strong Problem‑Solving Skills: You will need to solve problems effectively, which will help in removing friction and amplify the work of the team.
- Spreadsheets Knowledge: You will have to manage lots of spreadsheets in this role so will feel comfortable having used some form of spreadsheets.
- Data‑Driven Thinking: You will need to be able to be data‑driven to work well & communicate cross functionally with function leads.
- Tech Savvy: Happy working with technology, always seeking ways to automate processes and improve efficiency. You understand how to leverage tools like Claude or ChatGPT and AI‑driven solutions effectively.
You Are
- Speedy: You will have to take ownership of lots of time precious tasks and will need to be able to move fast.
- Proactive: Proactive mindset with a knack for identifying and solving problems before they arise.
- Collaborative: You will be working with cross‑functional teams.
- Communicator: Exceptional communication skills, both verbal and written, with the ability to keep teams and senior stakeholders informed.
What we offer
- 24 days holiday + Bank Holidays + your birthday off.
- £1200 annual benefits allowance, from month 2.
- Early finish Fridays (16:00).
- Yearly company retreat abroad.
- 30 days to Work from anywhere.
- Enhanced Maternity, Paternity, and Adoption Leave (2 months full pay, then statutory).
- Statutory pension with NEST (3% employer, 5% employee).
- Zinc shares, issued through the EMI Scheme.
- Unlimited access to MoreHappi coaching, and Spill Company socials, quarterly team socials.
- Free Monday lunches.
- Nursery workplace benefit scheme (Yellownest).
- Option to lease an electric car through Electric Car Scheme.
- Celebrated Zinc anniversaries.
Operations Associate employer: Zinc Work Limited
Zinc is an exceptional employer that offers a dynamic work environment in the heart of London, where you can gain invaluable experience across various business areas through our unique Ops Associate Rotational Programme. With a strong focus on employee growth, we provide extensive benefits including 24 days holiday, early finish Fridays, and opportunities for professional development, all while fostering a collaborative and innovative culture that encourages creativity and problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Associate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more folks you know, the better your chances of landing that Operations Associate gig.
✨Tip Number 2
Show off your problem-solving skills! When chatting with potential employers, share specific examples of how you've tackled challenges in the past. This will demonstrate your proactive mindset and make you stand out as a candidate.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with tools like spreadsheets and AI-driven solutions. Mentioning your comfort with technology during interviews can really impress hiring managers at Zinc, especially since they value efficiency.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Zinc team and ready to roll up your sleeves!
We think you need these skills to ace Operations Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Associate role. Highlight your problem-solving skills, spreadsheet knowledge, and any tech-savvy tools you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to show us your personality! Share why you're excited about the role and how your curiosity and drive align with our values at StudySmarter. Keep it engaging and let your passion shine through!
Showcase Your Collaborative Spirit:Since this role involves working with cross-functional teams, give examples of how you've successfully collaborated in the past. We love seeing candidates who can communicate effectively and work well with others, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Zinc Work Limited
✨Know Your Operations
Familiarise yourself with the core operations of the company. Understand how different departments like Marketing, Customer, and Revenue interact with Operations. This will help you demonstrate your curiosity and drive during the interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled problems in the past. Highlight your ability to identify bottlenecks and propose solutions, as this is crucial for the role. Use specific scenarios where you made a positive impact.
✨Be Tech-Savvy
Brush up on your spreadsheet skills and be ready to discuss any tools or technologies you've used. Mention your experience with AI-driven solutions like Claude or ChatGPT, as this aligns with the company's focus on efficiency and automation.
✨Communicate Effectively
Practice your communication skills, both verbal and written. Be prepared to explain complex ideas simply and clearly, as you'll need to keep teams and stakeholders informed. Good communication is key in a collaborative environment.
