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- Tasks: Provide exceptional client service and achieve sales targets in a luxury fashion environment.
- Company: Join ZIMMERMANN, a leading Australian fashion label with a global presence.
- Benefits: Enjoy bespoke development plans, generous discounts, and bonuses for your hard work.
- Why this job: Be part of a dynamic team and make an impact in the luxury fashion industry.
- Qualifications: Sales experience in luxury fashion and excellent client service skills are essential.
- Other info: Opportunities for career progression and international experiences await you!
The predicted salary is between 28800 - 48000 £ per year.
ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe.
At ZIMMERMANN, the enjoyment, engagement and satisfaction of our clients is at the heart of our brand vision. Achieving this goal relies on the passion, energy, collaboration and creativity of high performing talent within our team across the world. It also requires a key strategic focus on hiring professionals who will push the creative boundaries and explore the possibilities within every area of our organisation.
A rare opportunity exists for outstanding Client Advisors to join our team in London Mayfair boutique. The successful candidate must have:
- Previous sales experience in luxury designer fashion
- Excellent client service skills and a passion for exceeding client expectations
- A professional, welcoming character and presentation
- High attention to detail
- Knowledge of luxury fashion
- Excellent organisational skills and problem-solving ability
- Ability to build ongoing rapport with clientele
- Ability to work independently and as part of a team
- A calmness to work under pressure
Why work with us?
- Bespoke development plans and access to strong mentors and industry leaders
- Ongoing Training & Development to grow your career within Zimmermann
- Seasonal uniform provided to all team members
- Generous Employee Discount and Bonus Structure
- Employee Referral Program with the opportunity to earn bonuses for successful placements
- Opportunity to progress your career within an Australian global luxury brand, including international opportunities
- Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Job Details:
- Seniority level: Associate
- Employment type: Full-time
- Job function: Sales, Customer Service, and General Business
- Industries: Retail, Retail Luxury Goods and Jewelry, Retail Apparel and Fashion
Client Advisor M/F- London Mayfair - Full-Time/Permanent contract employer: Zimmermann
Contact Detail:
Zimmermann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor M/F- London Mayfair - Full-Time/Permanent contract
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into ZIMMERMANN's collections and values. This will not only impress them but also help you connect with their vision during your chat.
✨Tip Number 2
Show off your sales skills! Prepare some examples of how you've exceeded KPIs in the past. We want to hear about your successes and how you can bring that energy to the team in Mayfair.
✨Tip Number 3
Practice your client service approach! Think about how you can create memorable experiences for clients. Role-play scenarios with a friend to get comfortable with delivering exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Client Advisor M/F- London Mayfair - Full-Time/Permanent contract
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for luxury fashion shine through! Share specific experiences that highlight your enthusiasm and knowledge about the industry. We want to see how you connect with the brand's aesthetic and values.
Highlight Your Client Service Skills: Make sure to emphasise your amazing client service skills in your application. Use examples from your previous roles to demonstrate how you've gone above and beyond to exceed client expectations. This is key for us at ZIMMERMANN!
Be Detail-Oriented: Attention to detail is crucial in the luxury fashion world. In your written application, pay close attention to your spelling and grammar, and ensure your formatting is neat. This reflects your professionalism and care for quality, which we value highly.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Zimmermann
✨Know Your Luxury Fashion
Make sure you brush up on your knowledge of luxury fashion brands, especially ZIMMERMANN. Familiarise yourself with their latest collections and understand what sets them apart in the market. This will show your genuine interest and help you connect with the brand during the interview.
✨Showcase Your Client Service Skills
Prepare to discuss specific examples of how you've exceeded client expectations in previous roles. Think about times when you went above and beyond to ensure customer satisfaction. This is crucial for a Client Advisor role, so be ready to impress with your stories!
✨Demonstrate Attention to Detail
ZIMMERMANN values impeccable attention to detail, so be prepared to highlight instances where your keen eye has made a difference. Whether it’s in visual merchandising or ensuring a flawless customer experience, showcasing this skill can set you apart from other candidates.
✨Be Ready to Discuss KPIs
Since achieving KPI results is essential for this role, come prepared to talk about your past sales achievements. Have numbers and examples ready to demonstrate how you’ve met or exceeded targets in previous positions. This will show that you’re results-driven and ready to contribute to the team.
