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- Tasks: Join us as a Client Advisor, providing exceptional service in luxury fashion.
- Company: ZIMMERMANN is a leading Australian fashion label with a global presence.
- Benefits: Enjoy bespoke development plans, generous discounts, and a seasonal uniform.
- Why this job: Be part of a passionate team and grow your career in high-end fashion.
- Qualifications: Previous sales experience in luxury fashion and excellent client service skills required.
- Other info: Diversity and inclusion are core values; all applicants are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Client Advisor – Selfridges London – Full-Time/Permanent contract
Get AI-powered advice on this job and more exclusive features.
ZIMMERMANN is one of Australia\’s leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe.
At ZIMMERMANN, the enjoyment, engagement and satisfaction of our clients is at the heart of our brand vision. Achieving this goal relies on the passion, energy, collaboration and creativity of high performing talent within our team across the world. It also requires a key strategic focus on hiring professionals who will push the creative boundaries and explore the possibilities within every area of our organisation.
We are looking for an outstanding Client Advisor to join our team at Selfridges London on a full-time basis.
To be successful, you will be flexible, dynamic and eager to learn!
The successful candidate will also posses:
- Previous sales experience in luxury designer fashion
- Excellent client service skills and a passion for exceeding client expectations
- A professional, welcoming character and presentation
- High attention to detail
- Knowledge of luxury fashion
- Excellent organisational skills and problem-solving ability
- A passion for exceeding client expectations
- Ability to build ongoing rapport with clientele
- Ability to work independently and as part of a team
- A calmness to work under pressure
This is an opportunity for applicants who strive for excellence in their field.
Why work with us?
· Bespoke development plans and access to strong mentors and industry leaders
· Ongoing Training & Development to grow your career within Zimmermann
· Seasonal uniform provided to all team members
· Generous Employee Discount and Bonus Structure
· Employee Referral Program with the opportunity to earn bonuses for successful placements
· Opportunity to progress your career within an Australian global luxury brand, including international opportunities
· Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members
Only short-listed applicants will be contacted.
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales, Customer Service, and General Business
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Industries
Retail, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion
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Brand Specialist / Client Advisor - Selfridges London - Full-Time/Permanent contract employer: Zimmermann
Contact Detail:
Zimmermann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Specialist / Client Advisor - Selfridges London - Full-Time/Permanent contract
✨Tip Number 1
Familiarise yourself with ZIMMERMANN's brand ethos and product range. Understanding their aesthetic and values will help you connect with the team and demonstrate your passion for luxury fashion during interviews.
✨Tip Number 2
Network within the luxury fashion industry, especially with those who have experience at ZIMMERMANN or similar brands. Attend fashion events or workshops to meet potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to showcase your client service skills through role-playing scenarios. Think of examples where you've exceeded client expectations in previous roles, as this will highlight your suitability for the Client Advisor position.
✨Tip Number 4
Stay updated on current trends in luxury fashion and retail. Being knowledgeable about the latest styles and market movements will not only impress during interviews but also show your commitment to the industry.
We think you need these skills to ace Brand Specialist / Client Advisor - Selfridges London - Full-Time/Permanent contract
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with ZIMMERMANN's brand values, aesthetic, and product offerings. This will help you tailor your application to reflect your understanding of their luxury fashion ethos.
Highlight Relevant Experience: Emphasise your previous sales experience in luxury designer fashion. Provide specific examples of how you've exceeded client expectations and built rapport with clientele.
Showcase Your Skills: Detail your excellent client service skills, attention to detail, and problem-solving abilities. Use bullet points to make these skills stand out in your CV or cover letter.
Personalise Your Application: Craft a personalised cover letter that reflects your passion for the role and the brand. Mention why you want to work at ZIMMERMANN specifically and how you can contribute to their team.
How to prepare for a job interview at Zimmermann
✨Showcase Your Passion for Fashion
Make sure to express your genuine enthusiasm for luxury fashion during the interview. Share specific examples of how you've engaged with the industry, whether through personal experiences or professional roles, to demonstrate your commitment to the brand.
✨Highlight Client Service Skills
Prepare to discuss your previous client service experiences in detail. Use the STAR method (Situation, Task, Action, Result) to illustrate how you exceeded client expectations and built lasting relationships, as this is crucial for a Client Advisor role.
✨Demonstrate Problem-Solving Abilities
Be ready to provide examples of how you've effectively handled challenging situations in past roles. This could involve resolving customer complaints or managing high-pressure scenarios, showcasing your ability to remain calm and solution-focused.
✨Research the Brand Thoroughly
Familiarise yourself with ZIMMERMANN's collections, values, and recent news. Being knowledgeable about the brand will not only impress your interviewers but also allow you to align your answers with their vision and culture.
