Medical Education & Events Specialist in London

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

• Assist in the planning, execution and reconciliation of logistic organization of events whether virtual, physical, or hybrid, sales & marketing meetings and congresses.
• Have an in-depth understanding of events environment together with the skills and industry knowledge required to organize an event from A to Z.
• Prepare events budgets, conduct research and analyze post‑course activities.
• Support the design, facilitation and the implementation of education experiences for health care professionals.

How You'll Create Impact

• Organisation of, and participation in, the development of meeting goals & objectives under the MedTech Europe guidelines and Zimmer Biomet Corporate Compliance program.
• Assist in planning for events and booth development for congresses.
• Preparation of budgets (preliminary, working and final meeting budgets).
• Contract negotiations with hotels, conference centers, destination management companies, production companies, transportation companies, and other miscellaneous vendors.
• Manage technology vendor interaction for digital events deployment (sets up event, registration page); serves as the liaison between the customer, sales, marketing, medical education and the vendor to ensure that expectations are being met.
• On‑site execution focused on the Customer Experience.
• Ensure outcome of the meetings, as well as corporate events and congresses, align to Corporate Goals & Objectives.
• Develop event materials, manage food & beverage (F&B), Time & Events schedules (T&E), Arrival & Departures manifests (A&D manifests), Banquet & Event Orders (BEOs), housing lists and confirmation notices, HCPs process related requirements both internal and external.
• Effectively interface with a diverse group of internal and external personnel to include senior management, distributors, sales associates, customers, travel office and vendors.
• Manage post‑event duties including invoice reconciliation, charge backs and expense analysis.
• Analyze the event's success and prepare reports.
• Working directly with surgeon educators, delegates, and the EMEA and local Marketing team to deliver the plan.
• Assistance with the administration of the Engagement Order process in Medispend system and financials with Uptempo system.
• Responsible for ensuring that all participants are selected, approved and registered through MS Teams and CVENT for all events.
• Conduct accurate learning needs analysis to ensure appropriateness of instructional materials.
• Assist in assessing the instructional effectiveness of course formats and materials that are produced.
• Communicate frequently and effectively with various project collaborators and subject matter experts to ensure that goals and objectives are being fulfilled.

What Makes You Stand Out

• Must be proficient with commonly used software.
• Ability to establish assigned programs to ensure the maximum effectiveness of the organization's efforts in achieving strategic goals.
• Strong oral and written communication skills, particularly in English.
• Excellent organizational and motivational skills.
• Commitment to customer service and team‑oriented management.
• Excellent interpersonal skills, able to build rapport and influence all Zimmer Biomet customers, both internal and external across UK, Ireland, Benelux & Nordics.
• Ability to manage and meet deadlines.
• Must be enterprising, diplomatic, and proactive at solving problems.
• Documented successful track record in an education management role.
• Knowledge of business base, including hips, knees, extremities, F&A, Sports, Robotics and Trauma is an advantage.

Your Background

• Degree in commercial education or commercial apprenticeship preferably in the meeting and congress industry or other commercial industry or similar or other non‑US equivalent certification.
• 3-5 years' experience meeting and congress planning industry. A combination of education and experience will be considered.

Physical Requirements

Travel Expectations 40+%.

EEO/M/F/Vet/Disability.