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- Tasks: Solve complex production issues and enhance application reliability.
- Company: Join ZILO™, a tech innovator transforming the future of technology.
- Benefits: 38 days leave, private healthcare, flexible working, and training opportunities.
- Why this job: Make a real impact on technology while developing your skills in a dynamic environment.
- Qualifications: Experience in Java, Golang, or Python; familiarity with PostgreSQL and Kubernetes.
- Other info: Hybrid role with excellent career growth and global mobility options.
The predicted salary is between 36000 - 60000 £ per year.
About: Step forward into the future of technology with ZILO. We’re here to redefine what’s possible in technology. While we’re trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We’ve created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can’t match. At ZILO, our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail. We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you’re ready to shape the future, let’s talk.
Requirements: We’re looking for a Site Reliability Engineer to join our SRE team — someone who thrives on solving complex production issues, understands how applications behave in the real world, and takes pride in keeping systems reliable and performant. This is not a platform engineering role. You won’t just be spinning up Kubernetes clusters or building infrastructure — you’ll be deeply involved in understanding our applications, what they do and how they operate, troubleshooting real-world issues, and working directly on improvements that impact our customers every day.
What You’ll Do:
- Incident Response Troubleshooting: Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
- Application Debugging: Work across our core stack — Java, Golang, and Python — to trace and fix issues affecting reliability or performance.
- Data Fixes: Perform data investigation and fixes using Postgres.
- Operational Excellence: Patch and maintain Kubernetes clusters and other production systems.
- SRE Roadmap: Contribute to the continuous improvement of our observability, reliability, and automation initiatives.
This role is hybrid and will require regular weekly attendance at our London office.
Requirements:
- Solid experience with application debugging in at least one of: Java, Golang, or Python.
- A good grasp of PostgreSQL — enough to run queries, analyse data, and perform safe fixes.
- Familiarity with Kubernetes and modern cloud platforms (AWS, GCP, or Azure).
- Understanding of incident management, observability tools (Grafana, Prometheus, etc.)
- A mindset focused on reliability, quality, and ownership.
Benefits:
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working - work from home and/or in our London Office
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
Site Reliability Engineer (SRE) - Application Support employer: ZILO™
Contact Detail:
ZILO™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (SRE) - Application Support
✨Tip Number 1
Get to know the company inside out! Research ZILO™ and understand their tech stack, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry meetups. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical interviews by brushing up on your debugging skills in Java, Golang, or Python. Practice solving real-world problems and be ready to discuss how you've tackled similar issues in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the ZILO™ team!
We think you need these skills to ace Site Reliability Engineer (SRE) - Application Support
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for technology and problem-solving shine through. We love seeing candidates who are genuinely excited about the role and our mission at ZILO™.
Tailor Your Experience: Make sure to highlight your experience with Java, Golang, or Python in your application. We want to see how your skills align with what we do, so don’t hold back on showcasing relevant projects or challenges you've tackled.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ZILO™
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Java, Golang, and Python. Be ready to discuss how you've used these languages in real-world scenarios, especially when it comes to debugging applications. The more specific examples you can provide, the better!
✨Understand Incident Management
Familiarise yourself with incident management processes and observability tools like Grafana and Prometheus. Be prepared to share your experiences in troubleshooting incidents and how you’ve contributed to improving system reliability.
✨Showcase Your Problem-Solving Skills
Think of a few complex production issues you've resolved in the past. Be ready to walk through your thought process and the steps you took to identify and fix the root causes. This will demonstrate your analytical skills and ownership mindset.
✨Ask Insightful Questions
Prepare some thoughtful questions about ZILO's approach to operational excellence and their SRE roadmap. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.