Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage product insights and client change requests to enhance our core platform.
- Company: Join ZILO™, a leading UK FinTech redefining asset management technology.
- Benefits: 38 days leave, private healthcare, life assurance, and global mobility options.
- Why this job: Shape the future of technology while making a real impact in a dynamic environment.
- Qualifications: Experience in product management and strong understanding of transfer agency operations.
- Other info: Collaborative culture with opportunities for continuous learning and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Join the Future of Technology with ZILO™. At ZILO™, we’re redefining what’s possible in technology. ZILO™ is the UK-based FinTech specialising in global asset and wealth management software, designed to scale and transform businesses of all types using our own developed AI Technology. Our mission is to digitalise the future of the global asset management industry.
About the role
The Product Manager in this role will be responsible for managing Day 2 requirements, driving client change requests, and delivering product insights that inform the future development of our core transfer agency platform. This role requires a deep understanding of transfer agency operations, the ability to collaborate with clients, and the expertise to identify and address gaps in between our product and client needs. You will be responsible for conducting client workshops, gathering feedback, and researching new market opportunities to ensure that the product evolves with client needs and regional requirements. Please note that this role will require attendance at our London office 2-3 days per week.
Key Responsibilities
- Manage Day 2 Requirements: Oversee the ongoing product evolution post-launch, addressing client feedback, operational issues, and enhancing platform capabilities.
- Client Change Requests: Work closely with clients to capture and prioritize change requests and enhancements based on business needs, ensuring that product improvements align with client expectations and compliance standards.
- Product Insights & Research: Conduct thorough investigations and market research to identify opportunities for expanding into new regions or improving the platform’s functionality. Provide actionable insights that inform product direction.
- Client Workshops: Organize and facilitate client workshops to understand product gaps and identify improvement areas. Collect and analyze feedback to develop product enhancement plans.
- Requirements Gathering & Documentation: Develop clear, concise product specifications and user stories based on client feedback and research, ensuring all requirements are documented and understood by cross-functional teams.
- Stakeholder Collaboration: Work closely with cross-functional teams (product, engineering, operations, compliance) to ensure product changes and enhancements meet client needs and market expectations.
- Maintain Product Roadmap: Regularly update the product roadmap to reflect Day 2 enhancements, client-driven changes, and insights from market research and client workshops.
- Market & Regulatory Awareness: Stay informed about regulatory changes and trends in the transfer agency space, ensuring that the product aligns with current and future industry requirements.
- Client Relationship Management: Foster strong relationships with clients, understanding their evolving needs and acting as the voice of the customer within the product team.
Required Skills and Qualifications
- In-depth knowledge of transfer agency operations, with a strong understanding of the operational lifecycle and industry-specific challenges.
- Proven experience in managing product changes and enhancements, particularly in a client-facing role.
- Experience conducting market research, competitor analysis, and investigating opportunities for product expansion into new regions.
- Strong understanding of client engagement and ability to conduct effective workshops to gather feedback and align product requirements.
- Ability to translate client feedback and market research into clear product requirements and development roadmaps.
- Strong communication and interpersonal skills, with the ability to work closely with clients and internal teams.
- A collaborative mindset, with a proven ability to manage cross-functional teams.
- Previous experience in the financial services or technology sector, particularly within the transfer agency space.
- Knowledge of European regulatory environments related to transfer agency services is a plus.
Preferred Skills
- Familiarity with agile methodologies and tools (e.g., Jira, Confluence).
- Experience with product management tools and frameworks.
- A background in client relationship management or consultancy, particularly in financial technology solutions.
Benefits
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
Product Manager - Product Insights employer: ZILO™
Contact Detail:
ZILO™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager - Product Insights
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at ZILO™. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research ZILO™ thoroughly—know their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in shaping the future with them.
✨Tip Number 3
Showcase your skills! During interviews, be ready to discuss specific examples of how you've managed product changes or conducted client workshops. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Product Manager - Product Insights
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience in transfer agency operations and how it aligns with our mission at ZILO™. We want to see how you can contribute to our innovative team!
Showcase Your Client Engagement Skills: Since this role involves a lot of client interaction, share examples of how you've successfully gathered feedback and managed client relationships in the past. We love seeing how you’ve made an impact in previous roles!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to describe your skills and experiences. We appreciate a well-structured application that gets straight to the point—just like we do in our product development!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dynamic team at ZILO™!
How to prepare for a job interview at ZILO™
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand ZILO™'s transfer agency platform and its functionalities. Familiarise yourself with the latest trends in FinTech and how AI technology is shaping the industry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Client Scenarios
Since the role involves managing client change requests and conducting workshops, think of examples from your past experiences where you've successfully gathered client feedback or managed product enhancements. Be ready to discuss how you prioritised client needs and translated them into actionable insights.
✨Showcase Your Collaborative Spirit
ZILO™ values teamwork, so be prepared to talk about how you've worked with cross-functional teams in the past. Highlight specific instances where your collaboration led to successful product outcomes. This will demonstrate that you can thrive in a dynamic environment and contribute positively to the team.
✨Stay Updated on Regulatory Changes
Given the importance of regulatory awareness in the transfer agency space, brush up on any recent changes or trends that could impact the industry. Being able to discuss these topics during your interview will show that you're proactive and knowledgeable, which is crucial for the Product Manager role.
