At a Glance
- Tasks: Solve complex production issues and enhance application reliability.
- Company: Join ZILO™, a tech innovator transforming the future of technology.
- Benefits: 38 days leave, private healthcare, flexible working, and global mobility options.
- Other info: Hybrid role with excellent career growth and training opportunities.
- Why this job: Make a real impact on technology while developing your skills in a dynamic environment.
- Qualifications: Experience in Java, Golang, or Python; familiarity with PostgreSQL and Kubernetes.
The predicted salary is between 36000 - 60000 £ per year.
About Step forward into the future of technology with ZILO™. We’re here to redefine what’s possible in technology. While we’re trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We’ve created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply can’t match. At ZILO™, our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail. We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you’re ready to shape the future, let’s talk.
Requirements
We’re looking for a Site Reliability Engineer to join our SRE team — someone who thrives on solving complex production issues, understands how applications behave in the real world, and takes pride in keeping systems reliable and performant. This is not a platform engineering role. You won’t just be spinning up Kubernetes clusters or building infrastructure — you’ll be deeply involved in understanding our applications, what they do and how they operate, troubleshooting real-world issues, and working directly on improvements that impact our customers every day.
What You’ll Do
- Incident Response & Troubleshooting: Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
- Application Debugging: Work across our core stack — Java, Golang, and Python — to trace and fix issues affecting reliability or performance.
- Data Fixes: Perform data investigation and fixes using Postgres.
- Operational Excellence: Patch and maintain Kubernetes clusters and other production systems.
- SRE Roadmap: Contribute to the continuous improvement of our observability, reliability, and automation initiatives.
This role is hybrid and will require regular weekly attendance at our London office.
Qualifications
- Solid experience with application debugging in at least one of: Java, Golang, or Python.
- A good grasp of PostgreSQL — enough to run queries, analyse data, and perform safe fixes.
- Familiarity with Kubernetes and modern cloud platforms (AWS, GCP, or Azure).
- Understanding of incident management, observability tools (Grafana, Prometheus, etc.)
- A mindset focused on reliability, quality, and ownership.
Benefits
- Enhanced leave - 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working - work from home and/or in our London Office
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
Site Reliability Engineer (SRE) - Application Support in City of London employer: ZILO
At ZILO™, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that fosters creativity and innovation. As a Strategic Account Director, you'll have the chance to work with cutting-edge technology in a dynamic environment, while enjoying generous benefits such as enhanced leave, private healthcare, and opportunities for personal growth. Our commitment to employee development and global mobility ensures that you can thrive both professionally and personally in our London-based team.
StudySmarter Expert Advice🤫
We think this is how you could land Site Reliability Engineer (SRE) - Application Support in City of London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at ZILO or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to ZILO.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like ZILO.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like ZILO that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Site Reliability Engineer (SRE) - Application Support in City of London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at ZILO.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at ZILO and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at ZILO
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If ZILO uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
