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- Tasks: Solve complex production issues and ensure system reliability for our innovative applications.
- Company: Join ZILO™, a forward-thinking tech company redefining technology in the Transfer Agency sector.
- Benefits: Enjoy 38 days leave, private healthcare, flexible working, and global mobility opportunities.
- Why this job: Make a real impact by improving systems that affect customers daily.
- Qualifications: Experience in Java, Golang, or Python, with a solid understanding of PostgreSQL and Kubernetes.
- Other info: Be part of a dynamic team focused on creativity and craftsmanship.
The predicted salary is between 36000 - 60000 £ per year.
Step forward into the future of technology with ZILO™. We are here to redefine what is possible in technology. While we are trusted by the global Transfer Agency sector, our technology is truly flexible and designed to transform any business at scale. We have created a unified platform that adapts to diverse needs, offering the scalability and reliability legacy systems simply cannot match.
At ZILO™, our DNA is built on Character, Creativity, and Craftsmanship. We face every challenge with integrity, explore new ideas with a curious mind, and set a high standard in every detail. We are a team of dedicated professionals where everyone, regardless of their role, drives our progress and creates real impact. If you are ready to shape the future, let us talk.
We are looking for a Site Reliability Engineer to join our SRE team — someone who thrives on solving complex production issues, understands how applications behave in the real world, and takes pride in keeping systems reliable and performant. This is not a platform engineering role. You will be deeply involved in understanding our applications, troubleshooting real-world issues, and working directly on improvements that impact our customers every day.
What You’ll Do
- Incident Response & Troubleshooting: Investigate and resolve incidents raised by clients, diving into logs, metrics, and application code to identify root causes.
- Application Debugging: Work across our core stack – Java, Golang, and Python – to trace and fix issues affecting reliability or performance.
- Data Fixes: Perform data investigation and fixes using Postgres.
- Operational Excellence: Patch and maintain Kubernetes clusters and other production systems.
- SRE Roadmap: Contribute to the continuous improvement of our observability, reliability, and automation initiatives.
This role is hybrid and will require regular weekly attendance at our London office.
Requirements
- Solid experience with application debugging in at least one of: Java, Golang, or Python.
- A good grasp of PostgreSQL – enough to run queries, analyse data, and perform safe fixes.
- Familiarity with Kubernetes and modern cloud platforms (AWS, GCP, or Azure).
- Understanding of incident management, observability tools (Grafana, Prometheus, etc.)
- A mindset focused on reliability, quality, and ownership.
Benefits
- Enhanced leave – 38 days inclusive of 8 UK Public Holidays
- Private Health Care including family cover
- Life Assurance – 5x salary
- Flexible working – work from home and/or in our London Office
- Employee Assistance Program
- Company Pension (Salary Sacrifice options available)
- Access to training and development
- Buy and Sell holiday scheme
- The opportunity for “work from anywhere/global mobility”
Seniority level: Associate
Employment type: Full-time
Job function: Other
Site Reliability Engineer (SRE) - Application Support in City of London employer: ZILO™
Contact Detail:
ZILO™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (SRE) - Application Support in City of London
✨Tip Number 1
Network like a pro! Reach out to current employees at ZILO™ on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you an edge!
✨Tip Number 2
Prepare for technical interviews by brushing up on your debugging skills in Java, Golang, or Python. Practice common incident response scenarios and be ready to showcase your problem-solving abilities. We want to see how you think on your feet!
✨Tip Number 3
Show off your passion for reliability and operational excellence. During interviews, share examples of how you've improved system performance or resolved complex issues in the past. This will demonstrate that you’re not just a techie, but someone who cares about quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the ZILO™ team. Let’s make this happen together!
We think you need these skills to ace Site Reliability Engineer (SRE) - Application Support in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for technology and problem-solving shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role and what we do at ZILO™.
Tailor Your Experience: Make sure to highlight your experience with application debugging and any relevant technologies like Java, Golang, or Python. We love seeing how your skills align with our needs, so don’t hold back on showcasing your expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ZILO™
✨Know Your Tech Stack
Make sure you brush up on your knowledge of Java, Golang, and Python. Be ready to discuss how you've used these languages in real-world scenarios, especially when it comes to debugging applications. The more specific examples you can provide, the better!
✨Understand Incident Management
Familiarise yourself with incident management processes and observability tools like Grafana and Prometheus. Be prepared to share your experiences in troubleshooting incidents and how you’ve contributed to operational excellence in previous roles.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your approach to solving complex production issues. Think of a few challenging situations you've faced and how you resolved them. This will demonstrate your reliability and ownership mindset, which is crucial for an SRE role.
✨Ask Insightful Questions
Prepare some thoughtful questions about ZILO™'s technology and team dynamics. This shows your genuine interest in the company and helps you gauge if it's the right fit for you. Plus, it gives you a chance to learn more about their approach to reliability and performance.
