At a Glance
- Tasks: Originate and manage mortgage loans while ensuring a top-notch customer experience.
- Company: Join Zillow Home Loans, a leader in revolutionising home financing.
- Benefits: Competitive pay, incentives, remote work options, and ongoing professional development.
- Other info: Dynamic, collaborative environment with opportunities for career growth.
- Why this job: Make a real impact in the mortgage industry with innovative technology and support.
- Qualifications: 3+ years of mortgage origination experience and strong relationship-building skills.
The predicted salary is between 50000 - 70000 £ per year.
About the team
At Zillow Home Loans, we’re at the forefront of revolutionizing the home financing experience. As part of Zillow Group’s FinTech division, you’ll help reshape how consumers buy, sell, and finance homes while working in a collaborative, high-energy environment. We’re a team of innovators, problem solvers, and creative individuals pushing the boundaries of the mortgage industry.
Mortgage Loan Officers at Zillow Home Loans drive their success through one of two specialized lending teams. One team leverages a high volume, lead driven, phone-based environment for Loan Officers who excel at high-frequency conversion and scaling customer relationships quickly. The other team focuses on a consultative, market-based model for those who thrive on building long-term strategic partnerships with Zillow Preferred Agents. Both teams are core to our purchase-focused mission and are equally backed by Zillow’s industry-leading technology, brand, centralized operations, and leadership support.
About the role
This is an opportunity to grow your career as a purchase-focused Mortgage Loan Officer originating home loans for customers introduced through Zillow’s ecosystem. You’ll guide borrowers from first contact through funding while delivering a best-in-class customer experience. Based on your background and strengths, you may operate in either a high-volume, digitally driven environment or a relationship-based, market-focused model. Success in this role comes from responsiveness, execution, and performance in a structured, metrics-driven organization—supported by Zillow’s brand, platform, and operational scale.
This role is “remote” with restrictions. Your designated remote location is defined as your principal place of residence, which must be physically located within the state listed above Virginia. You may also elect to spend some time working at a company office. Please note that your employment is contingent upon remaining in this location; any future requests to relocate to another state are subject to Company review and approval and may be denied based upon business need.
You Will Get To:
- Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
- Convert company-provided purchase opportunities into funded loans through proactive follow‑up and effective borrower consultation.
- Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners.
- Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations.
- Leverage Zillow’s CRM, loan origination systems (LOS), and data‑driven tools to manage pipeline health and customer engagement.
- Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
- Deliver a consistent, high‑quality customer experience through phone, email, and text communication.
- Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
- Maintain active licensing, complete required education, and participate in ongoing professional development.
This role involves the collection, storage, and use of your voiceprints (records of speech) for operational and compliance purposes. In addition to a competitive base pay, employees in this role are eligible for incentive compensation. Actual amounts will vary depending on experience, performance, and location.
Who you are
3+ years of mortgage origination experience with a strong emphasis on purchase transactions, either as an active NMLS Loan Originator with state licenses or as a Loan Originator under a federal.
Remote Mortgage Loan Officer (Virginia) in London employer: Zillow
Zillow Home Loans is an exceptional employer that champions innovation and collaboration within the mortgage industry. With a strong focus on employee growth, we offer comprehensive training and development opportunities, alongside a supportive work culture that values both high-performance metrics and relationship-building. Working remotely from Virginia, you'll enjoy the flexibility of a home-based role while being backed by Zillow's industry-leading technology and resources, ensuring you have everything you need to succeed in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Mortgage Loan Officer (Virginia) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Zillow. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Remote Mortgage Loan Officer (Virginia) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Zillow.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Zillow's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Zillow
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Zillow.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Zillow will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Zillow employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
