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For Companies At a Glance
- Tasks: Lead Zilch's global communications strategy and shape its reputation during hyper-growth.
- Company: Join a double unicorn payment tech company on a mission to empower customers.
- Benefits: Comprehensive health support, mental health sessions, and flexible working options.
- Why this job: Make a real impact in a fast-paced fintech environment with exciting growth opportunities.
- Qualifications: Proven experience in communications, PR, and leadership in regulated industries.
- Other info: Collaborate with top executives and drive innovative solutions across teams.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we’ve achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we’ve got big growth plans.
About the role
We’re looking for a world‑class SVP of Communications to lead and elevate Zilch’s global narrative as we enter the next phase of hyper‑growth. This is a defining leadership role responsible for shaping Zilch’s reputation, driving strategic influence across media, government, and industry, and serving as a senior external spokesperson for the company. The ideal candidate is a strategic communications executive who has run an in‑house function, ideally with blended agency experience, and thrives at the intersection of government, media, and regulated industries. They will operate comfortably in fast‑moving and highly regulated environments (fintech experience a strong plus). This role partners closely with the Chief Executive Officer and Zilch’s executive team and has direct impact on our global communications strategy across London, Poland, and beyond.
- Strategic Leadership: Demonstrating strong resource management; making data‑driven hiring recommendations; and ensuring the efficient, productive deployment of team capabilities.
- Cross‑Functional Execution: Partner with senior stakeholders (Marketing, Compliance, Product, Legal, Finance, Leadership) to drive integrated campaigns, announcements, and policy initiatives.
- Governance, Risk: Agency experience is valuable but not essential. Brings significant, progressive, and demonstrable experience in communications, PR, public affairs, or media, ideally including roles in both government and media settings.
Demonstrates exceptional people leadership and management skills, with the ability to inspire, mentor, and develop high‑performing teams; adept at conducting structured 1:1s, managing workload allocation strategically, providing constructive and timely feedback, and driving individual and team growth through targeted development conversations and ongoing support. Operates with authority, confidence, and presence; able to influence at all levels, driving accountability in high‑stakes environments. Has a deep contact network within their relevant sector(s). Has experience in regulated industries (ideally fintech or tech, but other regulated sectors welcome). Has proven experience as a senior spokesperson or leader managing high‑stakes external communications. Excels in fast‑paced, high‑growth environments and is comfortable with ambiguity. Has a proven ability to adapt to changing priorities, shifting stakeholder needs, and evolving strategic direction. Is an exceptional writer and verbal communicator, able to present complex strategies and insights clearly, driving executive‑level decision‑making while working collaboratively across teams and stakeholders. Brings rigorous organisation, strategic thinking, and flawless execution, leading cross‑functional alignment on mission‑critical initiatives. Demonstrates strong stakeholder management and cross‑functional leadership, building collaboration capability and enabling teams to co‑create innovative, enterprise‑wide solutions. Is adaptable, solutions‑focused, and able to work autonomously at pace.
Benefits
- Compensation
- GP consultations (video, telephone or face‑to‑face).
- Prescribed medication.
- In‑patient, day‑patient and out‑patient care.
- Mental health support.
- Physiotherapy.
- Advanced cancer cover.
- Employee Assistance Programme including: Unlimited mental health sessions. 24/7 remote GP.
SVP of Communications employer: Zilch
Contact Detail:
Zilch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SVP of Communications
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way, especially for a high-level role like SVP of Communications.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your achievements in communications and leadership. We want to see that you’re not just a great communicator but also someone who can drive strategic initiatives.
✨Tip Number 3
Prepare for interviews by researching Zilch’s recent projects and growth plans. Show us that you understand our mission and how your experience aligns with our goals. Tailor your responses to highlight your ability to thrive in fast-paced, regulated environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the Zilch team!
We think you need these skills to ace SVP of Communications
Some tips for your application 🫡
Show Your Passion for Zilch: When you're writing your application, let your enthusiasm for Zilch's mission shine through. We want to see how you connect with our goal of making credit accessible to everyone. Share why you’re excited about the role and how you can contribute to our growth!
Tailor Your Experience: Make sure to highlight your relevant experience in communications, especially in fintech or regulated industries. We love seeing how your background aligns with our needs, so don’t be shy about showcasing your achievements and how they relate to the SVP role.
Be Clear and Concise: We appreciate a well-structured application that gets straight to the point. Use clear language and avoid jargon where possible. Remember, you’ll need to communicate complex ideas effectively in this role, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Zilch
✨Know Zilch Inside Out
Before your interview, make sure you dive deep into Zilch's mission, values, and recent news. Understanding their unique approach to payments and how they empower customers will show your genuine interest and help you align your communication strategies with their goals.
✨Showcase Your Strategic Mindset
As an SVP of Communications, you'll need to demonstrate your ability to think strategically. Prepare examples of past experiences where you've successfully shaped a company's narrative or managed high-stakes communications. Be ready to discuss how you would approach Zilch's global narrative during its hyper-growth phase.
✨Highlight Your Cross-Functional Experience
This role requires collaboration across various departments. Share specific instances where you've partnered with teams like Marketing, Compliance, or Product to drive integrated campaigns. Emphasise your ability to manage diverse stakeholders and ensure alignment on key initiatives.
✨Prepare for Tough Questions
Expect questions about navigating regulated environments and managing external communications under pressure. Think about challenges you've faced in similar situations and how you overcame them. This will showcase your resilience and adaptability, which are crucial for this role.