At a Glance
- Tasks: Lead complex initiatives and drive cross-functional delivery across various teams.
- Company: Zilch, a leading fintech payments platform with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to sustainable improvements and customer satisfaction.
- Why this job: Make a real impact by improving processes and enhancing customer experiences.
- Qualifications: Strong analytical skills and experience in operational excellence.
The predicted salary is between 70000 - 90000 £ per year.
Zilch is a leading fintech payments platform seeking an Operational Excellence Principal to drive the company’s most complex initiatives. You will lead cross‑functional delivery across Product, Engineering, Customer Operations, Risk and Compliance, translating insights into measurable improvements and embedding readiness and governance across programs. You will coach analysts, maintain high analytical standards, and steward structured problem solving with a view to sustainable customer satisfaction.
We think you need these skills to ace Senior Operational Excellence Lead - Hybrid, Growth Impact
Cross-Functional Leadership
Analytical Standards
Structured Problem Solving
Coaching Skills
Project Delivery
Governance
Risk Management
