At a Glance
- Tasks: Dive into data, partner with Product Managers, and drive impactful decisions.
- Company: Join Zilch, a fast-growing payment tech unicorn on a mission to empower customers.
- Benefits: Enjoy competitive pay, health perks, hybrid work, and professional development opportunities.
- Other info: Collaborative culture with mentorship and clear growth paths.
- Why this job: Make a real impact in a dynamic startup environment while shaping the future of payments.
- Qualifications: 3-5 years in product analytics, strong SQL skills, and a passion for customer behaviour.
The predicted salary is between 50000 - 60000 £ per year.
Who we are: Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we’ve got big growth plans.
About the Role: You will be embedded into a Product team, offering strategic analytics and meaningful insights to influence the development roadmap and enable self-serve data-driven decision making. At Zilch, you will learn to understand our customers better than anybody. You will use this to help enable the business to build the best products possible for our customers by proposing great ideas, sizing risks, measuring impact. This role reports into the Lead Product Analyst alongside two other analysts in the Spend domain. Being a unicorn startup, we work rapidly and flexibly. Expect to work with various business stakeholders and solve various different problems. This is not a reporting role. You'll sit alongside Product Managers as their analytical counterpart, spotting things they don't, challenging assumptions with evidence, and sharing your own ideas and insights to drive the team forward. The opportunity to make an impact here is immediate. This domain hinges on understanding user behaviour, the ability to contextualise the value proposition and thinking along product lines, to enable users to build new financial products and optimise our existing suite.
Growth & Support: Your manager is there to support you and mentor you, taking an active role in helping you shape your career path and trajectory.
Day to day responsibilities:
- Be the analytical partner to Product
- Work shoulder-to-shoulder with PMs as their thought partner: helping frame problems, pressure-test hypotheses, and make better decisions faster.
- Proactively investigate the "why" behind metric movements, customer behaviour shifts, and product performance and be passionate about sharing your discoveries with the team.
- Be a strong communicator, translating complex analysis into clear, opinionated recommendations.
- Dig into the data and drill down to the transaction level. Understand our users intimately and recognise edge cases.
- Have a view on the bigger picture and be strategic; identify low hanging fruit, be it growing GMV or improving unit economics.
- Own your domain by making data tangible to your stakeholders, making ambiguous and poorly defined problems clear and solvable, and demonstrate Ownership.
- Share your findings effectively to non- and technical stakeholders alike, by tailoring your communication to your audiences.
- Design and run experiments.
- Establish incrementally, especially when randomisation isn't feasible, and attributing changes in performance to successive product changes.
- Partner with Engineering to ensure clean event instrumentation and experiment infrastructure for the Spend domain.
What We're Looking For:
- Ideally, 3–5 years' experience in product analytics, payments analytics, marketplace analytics, or a closely adjacent quantitative role.
- Genuine curiosity. You notice outliers and patterns and must understand them. You generate insight and want to be a strategic partner.
- Strong SQL and data manipulation skills.
- Reliable experimentation skills; design clean tests, reason about statistical power and validity, handle edge cases, and present results with appropriate caveats.
- Strong product instincts. You think in terms of customer behaviour and business outcomes, not just data tables.
- Clear communication; distil complex findings into crisp, opinionated narratives for engineering, product, commercial, and exec audiences.
- Comfort with ambiguity. You build analytical foundations in an evolving domain, with consideration for scalability in the future.
Strong advantage:
- Experience in payments, fintech, or financial services.
- Proficiency in Python or R for statistical analysis, data manipulation, or modelling.
- Experience with modern analytics engineering tooling.
- Familiarity with unit economics, margin analysis, or P&L-level thinking in a transactional business.
What You'll Get:
- Ownership within high-impact, high-volume domain; the products you work on will be experienced by millions.
- Strategic partnership. You'll be embedded with PMs as their equal.
- Support and mentorship; your manager will invest in your professional growth.
- Clear growth trajectory. Your work directly drives impact.
- Modern stack: Snowflake, dbt, Looker, LaunchDarkly, Mixpanel, Python.
Benefits:
- Pension scheme.
- Death in Service scheme.
- Income Protection.
- Permanent employees enjoy access to our Share Options Scheme.
- 5% back on in-app purchases.
- £200 for WFH Setup.
- Private Medical Insurance including GP consultations.
- Mental health support.
- Employee Assistance Programme including unlimited mental health sessions.
- Gym membership discounts.
- Enhanced maternity, paternity, adoption, and shared parental leave.
- Professional Qualifications and Memberships.
- Hybrid working: office-based Monday, Wednesday, and Thursday; remote working Tuesday and Friday.
- Casual dress code.
- Workplace socials.
Product Analyst employer: Zilch
At Zilch, we pride ourselves on being an empowering employer that fosters a collaborative and innovative work culture. As a Product Analyst, you'll have the opportunity to make an immediate impact in a high-volume domain while receiving dedicated support and mentorship for your professional growth. With a modern tech stack, flexible hybrid working arrangements, and comprehensive benefits including private medical insurance and enhanced family policies, Zilch is committed to creating a rewarding environment for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Product Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Zilch. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for your interview by diving deep into Zilch's products and values. Show us you understand our mission and how your skills as a Product Analyst can help shape the future of payments.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've used data to drive decisions. We love candidates who can translate complex analysis into clear, actionable insights.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Product Analyst
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us and make an impact in the product analytics space.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your product analytics expertise!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clear communication, so make sure your thoughts are well-organised and easy to follow. This will help us understand your insights and recommendations better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Zilch
✨Know Your Data
Before the interview, dive deep into your past experiences with data analysis. Be ready to discuss specific projects where you used SQL or Python to derive insights. Zilch is looking for someone who can spot patterns and outliers, so have examples that showcase your analytical skills at the ready.
✨Understand the Product Landscape
Familiarise yourself with Zilch's products and the payment tech industry. Think about how user behaviour impacts product development. Prepare to discuss how you would approach understanding customer needs and how that could influence product decisions. This shows you're not just a number cruncher but a strategic thinker.
✨Communicate Clearly
Practice distilling complex analyses into simple, actionable insights. During the interview, aim to explain your thought process clearly and concisely. Zilch values strong communication skills, so be prepared to share your findings in a way that resonates with both technical and non-technical stakeholders.
✨Show Your Curiosity
Demonstrate your genuine curiosity about data and user behaviour. Prepare questions that show you’re eager to learn more about Zilch’s challenges and opportunities. This will highlight your passion for the role and your desire to contribute meaningfully to the team.
