Office Coordinator

Office Coordinator

Full-Time 30000 - 40000 ÂŁ / year (est.) Home office (partial)
Zilch

At a Glance

  • Tasks: Ensure smooth office operations and create a welcoming environment for visitors and employees.
  • Company: Join Zilch, a fast-growing payment tech company on a mission to empower customers.
  • Benefits: Enjoy competitive pay, private medical insurance, and a share options scheme.
  • Other info: Casual dress code, hybrid working, and excellent career development opportunities.
  • Why this job: Be part of an exciting team and contribute to innovative projects in a dynamic workplace.
  • Qualifications: Previous office coordination experience and strong organisational skills are essential.

The predicted salary is between 30000 - 40000 ÂŁ per year.

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 5 million customers. There are some exciting projects coming up and we’ve got big growth plans.

About the role

We are looking for a highly organised, motivated and proactive Office Coordinator to play a key role in ensuring the smooth day‑to‑day running of our workplace. Acting as the first point of contact for visitors and employees, you will create a welcoming and professional environment while managing a range of office and administrative duties. In this varied role, you will oversee reception responsibilities, office maintenance, health & safety procedures, and supply management. You’ll also provide general administrative support to the wider team, helping to maintain an efficient and well‑organised workplace. If you thrive in a fast‑paced environment, enjoy working with people, and take pride in delivering excellent service, this could be the perfect role for you. The role will require you to be on‑site 5 days a week.

Responsibilities

  • Management of front‑of‑house and reception services
  • Welcome and meet all incoming visitors in a professional and friendly manner, ensuring all visitor needs are met
  • Oversee and manage meeting‑room requirements and complex scheduling
  • Support event management, including arranging in‑office and off‑site events
  • Organise the end‑to‑end process of post, directing on‑site deliveries and post for internal distribution, assisting with parcel collection and sending
  • Order all stationery and consumables for the office and ensure areas are stocked and neatly kept and maintained
  • Act as the main contact for building management and the cleaning company
  • Ensure all office spaces are tidy, organised, and fully functional
  • Address any maintenance issues and liaise with vendors for repairs
  • Ensure Health & Safety compliance by maintaining workplace safety protocols and compliance with H&S regulations
  • Conduct routine safety checks and keep emergency procedures up to date
  • Work closely with the Office Management team and assist in ad‑hoc and planned tasks as requested

Qualifications

  • Previous experience in a similar role is essential
  • Low ego; enthusiastic, ready to get involved and take on tasks of any size
  • Highly organised and detail‑oriented, paying attention to the little things and executing flawless processes
  • Trustworthy and honest, able to work independently without supervision and to collaborate as part of a team
  • Optimistic, can‑do mentality, eager to take on new challenges with excitement
  • Strong communicator with excellent verbal and written skills, and a welcoming manner
  • Intuitive time‑management, prioritising multiple tasks at once
  • Problem solver with creative solutions from ideation to execution

Benefits

  • Income protection
  • Share options scheme for permanent employees
  • 5% back on in‑app purchases
  • ÂŁ200 for WFH setup
  • Private medical insurance, including:
  • GP consultations (video, telephone or face‑to‑face)
  • Prescribed medication
  • In‑patient, day‑patient and out‑patient care
  • Mental health support
  • Physiotherapy
  • Advanced cancer cover
  • Employee assistance programme, including:
    • Unlimited mental health sessions
    • 24/7 remote GP & physiotherapy
    • 24/7 helpline for emotional & practical support
  • Savings and discounts on everyday shopping
  • 1:1 personalised well‑being consultations
  • Family‑friendly policies:
    • Enhanced maternity pay
    • Enhanced paternity pay
    • Enhanced adoption pay
    • Enhanced shared parental leave
  • Learning & development:
    • Professional qualifications
    • Professional memberships
    • Learning suite for e‑courses
    • Internal training programmes
    • FCA & regulatory training
  • Hybrid working: office‑based Monday, Wednesday and Thursday; remote working Tuesday and Friday
  • Casual dress code
  • Workplace socials
  • Office Coordinator employer: Zilch

    Zilch is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to thrive in their roles. As an Office Coordinator, you will enjoy a supportive environment with ample opportunities for professional growth, alongside attractive benefits such as private medical insurance, enhanced family policies, and a commitment to employee well-being. With a focus on innovation and teamwork, Zilch is dedicated to creating a rewarding workplace that values each individual's contributions while driving the mission of making credit accessible to all.
    Zilch

    Contact Detail:

    Zilch Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Office Coordinator

    ✨Tip Number 1

    Get to know the company culture! Before your interview, check out Zilch's social media and website to understand their vibe. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

    ✨Tip Number 2

    Practice your people skills! As an Office Coordinator, you'll be the face of the company. Role-play with a friend or family member to nail down how you’d greet visitors and handle various situations. Confidence is key!

    ✨Tip Number 3

    Show off your organisational skills! Prepare examples of how you've managed multiple tasks or solved problems in previous roles. This will demonstrate your ability to thrive in a fast-paced environment like Zilch.

    ✨Tip Number 4

    Apply through our website! We love seeing candidates who take the initiative. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!

    We think you need these skills to ace Office Coordinator

    Organisational Skills
    Attention to Detail
    Communication Skills
    Time Management
    Problem-Solving Skills
    Customer Service
    Event Management
    Health & Safety Compliance
    Administrative Support
    Team Collaboration
    Vendor Management
    Proactive Attitude
    Trustworthiness
    Adaptability

    Some tips for your application 🫡

    Show Your Organisational Skills: As an Office Coordinator, being organised is key! Make sure your application highlights any experience you have in managing schedules, events, or office supplies. We want to see how you keep things running smoothly!

    Be Personable: Since you'll be the first point of contact for visitors, let your friendly personality shine through in your application. Share examples of how you've created welcoming environments or provided excellent service in previous roles.

    Detail Matters: Pay attention to the details in your application. Typos or unclear information can give the wrong impression. We appreciate candidates who take the time to present their best selves, so proofread before hitting send!

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our growing team!

    How to prepare for a job interview at Zilch

    ✨Know the Company Inside Out

    Before your interview, make sure you understand Zilch's mission and values. Familiarise yourself with their payment tech solutions and how they empower customers. This will show your genuine interest in the company and help you connect your skills to their goals.

    ✨Showcase Your Organisational Skills

    As an Office Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and ability to maintain a tidy and efficient workspace, as these are crucial for the role.

    ✨Demonstrate Your People Skills

    Since you'll be the first point of contact for visitors and employees, it's important to convey your friendly and professional manner. Practice how you would greet someone and handle various visitor needs. Think about times when you've provided excellent service and be ready to share those stories.

    ✨Prepare for Problem-Solving Scenarios

    Expect questions that assess your problem-solving abilities. Think of situations where you've had to address maintenance issues or manage scheduling conflicts. Be ready to discuss your creative solutions and how you prioritised tasks to keep everything running smoothly.

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