At a Glance
- Tasks: Lead the multi-channel CRM strategy and optimise customer journeys.
- Company: A top payment technology firm in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real impact on customer experiences and drive business success.
- Qualifications: Extensive CRM experience, strong data analysis skills, and compliance knowledge.
- Other info: Fast-paced environment with a chance to bring innovative solutions.
The predicted salary is between 48000 - 72000 £ per year.
A leading payment technology firm in the UK seeks a Senior CRM & Lifecycle Manager to oversee the multi-channel CRM strategy. This role requires extensive experience in automating and optimizing customer journeys, strong data analysis skills, and compliance with financial regulations.
You will collaborate with cross-functional teams to enhance customer experiences and business outcomes, while also managing various campaigns across different platforms. The ideal candidate is proactive and adept in a fast-paced environment, bringing innovative solutions to the table.
Senior CRM & Lifecycle Architect — Multi-Channel in London employer: Zilch
Contact Detail:
Zilch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM & Lifecycle Architect — Multi-Channel in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience in automating customer journeys and data analysis. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its CRM strategies. Be ready to discuss how you can enhance customer experiences and drive business outcomes with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Senior CRM & Lifecycle Architect — Multi-Channel in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior CRM & Lifecycle Architect role. Highlight your experience in automating customer journeys and data analysis, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our multi-channel CRM strategy. Share specific examples of how you've enhanced customer experiences in previous roles.
Showcase Your Data Skills: Since strong data analysis skills are crucial for this position, don’t forget to mention any relevant tools or methodologies you’ve used. We want to see how you can leverage data to optimise campaigns!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Zilch
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM tools and technologies. Brush up on your knowledge of customer journey automation and optimisation techniques, as these will be key topics during your interview.
✨Showcase Your Data Skills
Prepare to discuss your experience with data analysis. Be ready to share specific examples of how you've used data to drive decisions and improve customer experiences. This will demonstrate your analytical prowess and relevance to the role.
✨Understand Compliance Requirements
Familiarise yourself with financial regulations that impact CRM strategies. Being able to articulate how you’ve navigated compliance in past roles will show that you’re not just innovative but also responsible.
✨Collaborate and Communicate
Since this role involves working with cross-functional teams, think of examples where you’ve successfully collaborated with others. Highlight your communication skills and how they’ve helped enhance customer experiences or business outcomes.