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- Tasks: Lead the Application Management team and optimise processes for a payment technology firm.
- Company: Dynamic payment technology firm in Greater London with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact on customer experience and drive improvements in a fast-paced industry.
- Qualifications: Strong engineering background, SQL skills, and team management experience required.
- Other info: Join a forward-thinking team and shape the future of payment technology.
The predicted salary is between 48000 - 72000 £ per year.
A payment technology firm is looking for an ITAM Manager to lead the Application Management team in Greater London. You will manage SLAs, collaborate with Product and Engineering teams for improvements, and drive process optimizations.
Ideal candidates should have a strong background in engineering, SQL skills, team management experience, and a proactive mindset. This is an excellent opportunity to influence customer experience and contribute to growth in a dynamic firm.
ITAM Manager - Lead App Mgmt & Automation | Equity Options employer: Zilch
Contact Detail:
Zilch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITAM Manager - Lead App Mgmt & Automation | Equity Options
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and understanding application management processes. We want you to showcase your technical know-how and how you can drive process optimisations.
✨Tip Number 3
Show off your team management experience! Be ready to share examples of how you've led teams to success and collaborated with product and engineering teams. We love hearing about real-life impacts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates who can influence customer experience.
We think you need these skills to ace ITAM Manager - Lead App Mgmt & Automation | Equity Options
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your engineering background, SQL skills, and any team management experience to show us you're the right fit for the ITAM Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about application management and how you can drive process optimisations. Share specific examples of past successes that align with our needs, so we can see your proactive mindset in action.
Showcase Your Collaboration Skills: Since you'll be working closely with Product and Engineering teams, it's important to demonstrate your ability to collaborate effectively. Mention any relevant experiences where you've successfully worked with cross-functional teams to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and we can get to know you better as a potential ITAM Manager. Don't miss out on this opportunity!
How to prepare for a job interview at Zilch
✨Know Your Tech Inside Out
Make sure you brush up on your engineering knowledge and SQL skills. Be ready to discuss specific technologies you've worked with and how they relate to application management. This will show that you’re not just familiar with the tools, but you can also leverage them effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead the Application Management team and drive process optimisations.
✨Understand SLAs and Customer Experience
Familiarise yourself with Service Level Agreements (SLAs) and how they impact customer experience. Be ready to discuss how you’ve managed SLAs in previous roles and any strategies you’ve implemented to enhance customer satisfaction.
✨Be Proactive in Your Approach
During the interview, highlight your proactive mindset by discussing instances where you took the initiative to improve processes or solve problems before they escalated. This will resonate well with the firm’s dynamic environment and their focus on growth.
