At a Glance
- Tasks: Support identity and access management operations using Okta, ensuring secure access to systems.
- Company: Join one of Europe's fastest-growing fintech companies with a mission to revolutionise payments.
- Benefits: Enjoy competitive pay, health perks, remote work options, and professional development opportunities.
- Other info: Hybrid working model, casual dress code, and a vibrant workplace culture.
- Why this job: Kickstart your IAM career in a dynamic environment with hands-on experience and mentorship.
- Qualifications: Basic IT support experience and familiarity with identity management concepts are preferred.
The predicted salary is between 40500 - 49500 £ per year.
Who we are: We're one of Europe's fastest-growing fintech companies - on a mission to create the world's most empowering way to pay. We launched the product in 2020 and achieved double unicorn status, valued at $2 billion, and since then have taken on more than 6 million customers. Our mission is to become the best way to pay for anything, anywhere and say goodbye to credit costs for everyone. This is huge. Want to join us?
The Role: We are looking for an IAM Engineer to support day-to-day identity and access management operations, primarily using Okta Workforce Identity Cloud. This is a hands-on role suited to someone beginning their IAM career or developing from an IT support or security operations position. You will help manage secure access to SaaS, cloud and internal systems, with structured guidance from experienced IAM and security engineers.
You will support joiner, mover and leaver processes, application access requests, Okta troubleshooting and role-based access control (RBAC). You will also gain practical exposure to Terraform-managed IAM configuration through peer-reviewed changes and established deployment processes.
What you’ll do:
- Process and fulfil approved access requests, user onboarding, transfers and offboarding in Okta and connected applications.
- Assist with Okta user, group, application assignment and MFA enrolment administration, following documented procedures.
- Support role-based and group-based access assignments in line with least-privilege and approval requirements.
- Perform first-line troubleshooting for SSO login failures, MFA issues, account lockouts and provisioning errors; elevate complex cases.
- Check and reconcile access records, provisioning status and leaver deprovisioning outcomes, raising exceptions promptly.
- Support regular access reviews, entitlement checks and collection of evidence for internal and external audits.
- Assist with onboarding applications to Okta by gathering requirements and testing SAML, OIDC or SCIM integrations under supervision.
- Review and make simple, approved Terraform configuration changes to Okta groups or application assignments, using version control and peer review.
- Follow change control, ticketing, documented runbooks and security incident escalation procedures.
- Keep IAM tickets, knowledge articles, configuration records and operational documentation accurate and current.
- Work with IT, Security, HR and application owners to resolve routine identity issues and identify recurring problems.
What we're looking for:
- Some practical experience in IT support, service desk, systems administration, security operations or IAM; relevant placements or apprenticeships considered.
- Basic familiarity with Okta or another identity provider, including users, groups, single sign-on and multifactor authentication.
- Understanding of access requests, approvals, account provisioning, deprovisioning and the joiner/mover/leaver lifecycle.
- Awareness of RBAC, least privilege and the importance of separating privileged and standard access.
- Ability to follow runbooks, manage tickets carefully and document changes and troubleshooting clearly.
- Familiarity with Microsoft Entra ID, Active Directory, Google Workspace or comparable directory services.
- Basic knowledge of SAML, OIDC or SCIM concepts, or a willingness to develop these skills.
- Interest in Infrastructure as Code and Terraform; prior production Terraform experience is not required.
- Good communication, attention to detail, customer service and willingness to learn from senior engineers.
Bonus skills:
- Exposure to Okta Workforce Identity Cloud or an Okta Certified Professional learning pathway.
- Introductory Terraform knowledge, including reading plans, understanding resources and using Git pull requests.
- Experience supporting enterprise SaaS applications such as Microsoft 365, GitHub, Atlassian or Slack.
- Familiarity with SCIM provisioning or HR-driven joiner/mover/leaver workflows.
- Aware of ISO 27001, SOC 2, Cyber Essentials Plus or GDPR-related access controls.
- Basic PowerShell, Python, Bash, REST API or automation experience.
- Understanding of phishing-resistant MFA, privileged access controls and secure handling of identities.
Our Technical Environment:
- Okta Workforce Identity Cloud (users, groups, applications and MFA)
- Terraform and the Okta Terraform Provider (assisted, peer-reviewed changes)
- SSO, SAML, OIDC and SCIM (foundational knowledge)
- RBAC, group assignments and least-privilege access
- Microsoft Entra ID / Active Directory / Google Workspace
- Common cloud and SaaS platforms (Azure, AWS and business applications)
- GitHub / GitLab for version control and change reviews
- Ticketing, audit evidence and documentation tools such as Jira, ServiceNow or Confluence
Benefits. Compensation & Savings:
- Pension scheme.
- Death in Service scheme.
- Income Protection.
- Permanent employees enjoy access to our Share Options Scheme.
- 5% back on in-app purchases.
- £200 for WFH Setup.
Health & Wellbeing:
- Private Medical Insurance including; GP consultations (video, telephone or face-to-face).
- Prescribed medication.
- In-patient, day-patient and out-patient care.
- Mental health support.
- Optical, dental & audiological cover.
- Physiotherapy.
- Advanced cancer cover.
- Menopause support.
- Employee Assistance Programme including: Unlimited mental health sessions, 24/7 remote GP & physiotherapy, 24/7 helpline for emotional & practical support.
Savings & discounts on everyday shopping.
1:1 personalised well-being consultations.
Gym membership discounts.
Family Friendly Policies:
- Enhanced maternity pay.
- Enhanced paternity pay.
- Enhanced adoption pay.
- Enhanced shared parental leave.
Learning & Development:
- Professional Qualifications.
- Professional Memberships.
- Learning Suite for e-courses.
- Internal Training Programmes.
- FCA & Regulatory training.
Workplace Perks:
- Hybrid working: office-based Monday, Wednesday, and Thursday; remote working Tuesday and Friday
- Casual dress code.
- Workplace socials.
- Healthy snacks.
IAM Engineer employer: Zilch
As one of Europe's fastest-growing fintech companies, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, we offer extensive learning opportunities, competitive benefits, and a supportive environment where creativity and collaboration are at the forefront. Join us in our mission to revolutionise the way people pay, while enjoying the perks of hybrid working and a vibrant team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land IAM Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Zilch values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Zilch might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Zilch!
✨Direct Apply to Zilch
Let's not forget to apply directly through the Zilch website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IAM Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Zilch.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Zilch. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Zilch
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
