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- Tasks: Lead a team managing chargebacks and disputes in a dynamic fraud department.
- Company: A leading payment tech company in Greater London with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the fight against fraud while developing your leadership skills.
- Qualifications: Experience in chargebacks, strong analytical skills, and proficiency in SQL and Microsoft Office.
- Other info: Join a collaborative environment that values your contributions and career development.
The predicted salary is between 36000 - 60000 £ per year.
A leading payment tech company in Greater London is seeking a Chargebacks Manager to lead the chargeback function within the Fraud department. The role involves managing a team of analysts, overseeing dispute operations, and ensuring compliance with industry regulations.
The ideal candidate will have:
- Strong experience in chargebacks and fraud
- Excellent analytical skills
- Proficiency in SQL and Microsoft Office
This position offers a collaborative work environment and opportunities for professional growth.
Chargebacks & Disputes Leader (Hybrid) employer: Zilch
Contact Detail:
Zilch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargebacks & Disputes Leader (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to folks in the payment tech industry, especially those who work in fraud and chargebacks. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your SQL and analytical skills. We know these are key for the Chargebacks & Disputes Leader role, so practice some real-world scenarios you might face in the job.
✨Tip Number 3
Showcase your leadership experience! When chatting with potential employers, highlight times you've successfully managed teams or projects. This will help them see you as the go-to person for leading their chargeback function.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Chargebacks & Disputes Leader (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in chargebacks and fraud. We want to see how your skills align with the role, so don’t be shy about showcasing your analytical prowess and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Chargebacks & Disputes Leader role. Share specific examples of your past achievements and how they relate to the job description.
Showcase Your Technical Skills: Since proficiency in SQL and Microsoft Office is key, make sure to mention your experience with these tools. We love seeing candidates who can demonstrate their technical abilities through real-world applications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our collaborative work environment!
How to prepare for a job interview at Zilch
✨Know Your Chargebacks Inside Out
Make sure you brush up on your knowledge of chargeback processes and industry regulations. Be ready to discuss specific cases you've handled and how you navigated disputes. This will show that you’re not just familiar with the theory but have practical experience.
✨Show Off Your Analytical Skills
Prepare to demonstrate your analytical prowess during the interview. Bring examples of how you've used data to drive decisions in previous roles, especially in relation to fraud detection and chargeback management. If you can, share insights from SQL queries or reports you've generated.
✨Team Leadership is Key
Since this role involves managing a team, be ready to talk about your leadership style. Think of examples where you've successfully led a team through challenges, particularly in high-pressure situations. Highlight how you foster collaboration and growth within your team.
✨Familiarise Yourself with the Company Culture
Research the company’s values and work environment. Be prepared to discuss how your personal values align with theirs. Showing that you understand their collaborative culture and are excited about contributing to it can set you apart from other candidates.
