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- Tasks: Lead product initiatives and translate business needs into actionable strategies.
- Company: Join an award-winning eCommerce returns specialist with a global impact.
- Benefits: Enjoy 24 days annual leave, private health insurance, and a paid volunteer day.
- Why this job: Make a real difference in the post-purchase experience for over 1100 companies worldwide.
- Qualifications: Experience as a Product Owner in SaaS and strong communication skills required.
- Other info: Remote role with opportunities for professional growth and a collaborative culture.
The predicted salary is between 50000 - 60000 ÂŁ per year.
We are an awardâwinning eCommerce returns and postâpurchase specialist, founded in 2015 by our CEO, Al Gerrie. With over 250 team members across the UK, Bulgaria, France, Portugal, Germany and Spain, we are building the worldâs most connected postâpurchase and returns network â reducing complexity, driving sustainability, and reshaping how retailers engage customers after the sale. Today, more than 1100 companies use our SaaS platform across 170 countries.
Our Values: At ZigZag, we embody a set of values that lies at the core of our workplace culture. Our dedication to the Startâup Spirit, Human Heart and Grownâup Mindset defines our collaborative spirit and shapes our collective success. If you are passionate about making a positive impact, caring for both colleagues and clients, and embracing a collaborative mindset, we invite you to apply.
Position Overview & Responsibilities: We are seeking a passionate and resultsâoriented Agile Product Owner to join our growing team. In this role, you will be the champion for our platform products, translating business needs into actionable strategies and overseeing the development and implementation of those strategies. You will bridge the gap between business stakeholders and software engineers, ensuring that our products deliver real value to the organization.
- Work closely with Product Leads and Product Management to translate strategic goals into executable delivery plans.
- Develop a clear vision and roadmap for platform products, aligned with overall business objectives.
- Translate business needs into high quality user stories and acceptance criteria, to ensure clarity for the engineering teams and predictable delivery.
- Use qualitative and quantitative insights (e.g. feedback, support tickets, behavioural data) to inform prioritisation and continuous improvement of the product backlog and manage the development lifecycle of external and internal facing digital products.
- Identify opportunities to reduce friction, improve conversion, and increase adoption of digital products/features.
- Communicate effectively with stakeholders at all levels, keeping them informed of progress and driving adoption of digital products.
- Promote Agile best practices and contribute to continuous improvement of delivery processes.
- Work effectively in a distributed, crossâfunctional environment across multiple teams and locations.
- Support incident triage and bug prioritisation where required, ensuring customerâimpacting issues are addressed appropriately.
What Youâll Need To Be Successful:
- Bachelor's degree in a relevant field (business, data science, computer science) or equivalent experience.
- Experience leading product initiatives as a Product Owner in SaaSâfocused organizations.
- Solid professional experience across product management, data analytics, or related domains.
- Strong understanding of the data lifecycle and data governance principles.
- Experience working with Agile methodologies.
- Excellent communication and collaboration skills.
- Ability to translate complex technical concepts into clear, actionable insights for nonâtechnical audiences.
- Proven ability to prioritise tasks and manage projects effectively.
Benefits:
- 24 days' annual leave plus public holidays, with additional holiday entitlement awarded for each completed year of service (up to a maximum of six extra days). Plus, to celebrate you, enjoy an extra day off on your birthday.
- Paid volunteer day per year to support a cause you care about.
- BUPA Private health insurance.
- Employee Referral Bonus scheme.
- L&D Annual Budget and time to utilize it.
- Reduction of working hours during summer.
- Working from abroad policy â up to 60 days in Europe and 30 days outside Europe.
We are proud to be an equal opportunity employer and embrace diversity, equity, and inclusion in all that we do. We welcome applicants of all backgrounds and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Everyone is valued and encouraged to bring their full selves to work.
Please send your CV in English. We believe in hiring people, not just skills. If this role excites you and inspires you to bring your best every day, weâd love for you to apply.
Product Owner in London employer: ZigZag Global
Contact Detail:
ZigZag Global Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Product Owner in London
â¨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or other platforms. Ask them about their experiences and the company culture. This not only gives you insider info but also shows your genuine interest in the role.
â¨Tip Number 2
Prepare for the interview by understanding the company's products and values. Dive deep into their post-purchase solutions and think about how your skills as a Product Owner can enhance their offerings. Bring specific examples to the table!
â¨Tip Number 3
Practice your Agile methodologies knowledge. Be ready to discuss how you've applied Agile principles in past projects. This will demonstrate your fit for the role and your ability to contribute to their collaborative environment.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre serious about joining the team at ZigZag and being part of their exciting journey.
We think you need these skills to ace Product Owner in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Product Owner role. Highlight your experience in SaaS, Agile methodologies, and any relevant product management achievements to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the post-purchase experience and how you can contribute to our mission. Be genuine and let your personality shine through!
Showcase Your Communication Skills: As a Product Owner, you'll need to communicate effectively with various stakeholders. In your application, demonstrate your ability to translate complex ideas into simple terms, showing us you can bridge the gap between technical and non-technical audiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your talents!
How to prepare for a job interview at ZigZag Global
â¨Know Your Product Inside Out
As a Product Owner, it's crucial to understand the company's platform and its features. Dive deep into their SaaS offerings, explore user stories, and be ready to discuss how you can enhance the post-purchase experience. This shows your genuine interest and helps you connect with the interviewers.
â¨Showcase Your Agile Expertise
Since the role requires a strong understanding of Agile methodologies, prepare to share specific examples of how you've successfully implemented Agile practices in previous roles. Discuss how youâve managed product backlogs and prioritised tasks to drive results, as this will resonate well with the interviewers.
â¨Communicate Clearly and Confidently
Effective communication is key for a Product Owner. Practice explaining complex technical concepts in simple terms, as you'll need to bridge the gap between technical teams and stakeholders. Use clear examples from your past experiences to demonstrate your ability to convey ideas effectively.
â¨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with insightful questions about the companyâs vision, product roadmap, and team dynamics. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career goals.