At a Glance
- Tasks: Support HR operations, coordinate workflows, and maintain high service standards.
- Company: Join ZIGUP, a leading mobility solutions provider with a commitment to diversity.
- Benefits: Competitive salary, generous leave, wellbeing services, and exclusive employee discounts.
- Other info: Dynamic team environment with opportunities for professional development and CIPD apprenticeship.
- Why this job: Broaden your HR experience while shaping a modern People Operations function.
- Qualifications: Experience in HR or People Operations, strong communication, and tech-savvy skills.
The predicted salary is between 31000 - 31000 £ per year.
Ready to take the next step in your HR career? Join ZIGUP’s HR and People Operations team supporting the delivery of high-quality, efficient and compliant HR support across the business. This is a fast-paced, customer-facing role combining hands‑on HR and People Operations delivery with responsibility for workflow coordination, quality support and helping maintain high standards across the team.
You’ll help coordinate day‑to‑day People Operations activity for the team, support workflow across the team and act as a key point of support for colleagues (both in-office and working remotely), while remaining fully involved in operational delivery yourself.
What you’ll be doing
- You’ll support a broad range of HR and People Operations activity across the full colleague lifecycle, including onboarding, colleague changes, HR administration, vetting and compliance processes.
- Alongside managing your own workload, you’ll support allocation and coordination of workflow into the team, help manage priorities and act as a point of escalation for more complex or sensitive queries.
- You’ll also support quality auditing, identify trends or areas for improvement, maintain process documentation and work closely with Payroll, Recruitment, Colleague Relations and the wider HR team to maintain a high standard of service delivery.
- The role also includes involvement in compliance activity including audit support, GDPR processes and supporting Data Subject Access Requests (DSARs).
What we’re looking for
- You’ll likely already have experience within HR, Human Resources, HR Shared Services, People Operations or a similar operational HR environment.
- You may also have experience supporting, coaching or helping develop colleagues within a team environment, either formally or informally.
- We’re looking for someone who is organised, proactive and comfortable managing volume in a fast‑paced environment.
- Strong communication skills, attention to detail and confidence using systems and technology are all important in this role.
You’ll likely be someone who:
- Enjoys supporting and guiding colleagues
- Is brilliant with systems and technology, with an interest in AI and automation
- Is comfortable working with data, reporting and service metrics
- Likes improving processes and finding smarter ways of working
- Can manage changing priorities and workload effectively
- Communicates confidently and professionally
- Wants to continue developing within HR and People Operations
This is a great opportunity to broaden your HR experience while developing exposure to workflow coordination, quality assurance, compliance and operational People support within a modern People Operations environment.
About Us
ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UK's leading insurance and leasing companies, fleet operators, OEMs and blue‑chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
Benefits
- Salary - £31,000 per annum
- Annual leave - 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!
- Pension - Generous employer contributions of 5%.
- Financial Benefits - Enjoy the security of free life assurance, a save‑as‑you‑earn scheme, an employee referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
- Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
- Motoring Benefits - Take advantage of exclusive employee vehicle‑leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
- Stream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
Join ZIGUP as a Senior People Operations Coordinator and enjoy some outstanding benefits...
Senior People Operations Coordinator employer: ZIGUP
ZIGUP is an exceptional employer that fosters a supportive and inclusive work culture, offering a dynamic environment for HR professionals to thrive. With a commitment to employee growth, you will have the opportunity to broaden your HR experience while benefiting from generous annual leave, a robust pension scheme, and access to comprehensive wellbeing services. Join us in shaping a modern People Operations function where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Senior People Operations Coordinator
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at ZIGUP!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at ZIGUP.
We think you need these skills to ace Senior People Operations Coordinator
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at ZIGUP. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to ZIGUP and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at ZIGUP. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to ZIGUP's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at ZIGUP
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with ZIGUP.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at ZIGUP will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact ZIGUP and how you would contribute to adapting HR strategies.
