At a Glance
- Tasks: Support and enhance critical applications, delivering high-quality second-line support.
- Company: Join ZIGUP, a leading integrated mobility solutions provider with a diverse culture.
- Benefits: Competitive salary, 24-26 days annual leave, and extensive wellbeing services.
- Other info: Enjoy professional development opportunities and a supportive, inclusive workplace.
- Why this job: Make a real impact by driving continuous improvement in essential systems.
- Qualifications: Experience in systems analysis and application support, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Huddersfield with hybrid working
Hours: 37.5 hours per week, with participation in the on-call rota
This is an exciting opportunity to join our Group IT team as an IT Systems Analyst, supporting and enhancing a range of FMGRS applications that are critical to our operational success. You’ll play a key role in delivering high-quality second-line support, driving continuous improvement, and working closely with stakeholders to translate business needs into effective technical solutions.
You’ll be responsible for managing end-to-end ticket resolution, conducting systems analysis for change requests and enhancements, supporting integrations and application stability, and contributing to the successful delivery of system improvements across the business. Working collaboratively with developers, testers, SMEs, and operational teams, you’ll help ensure our applications remain reliable, scalable, and aligned to business requirements.
Join ZIGUP as an IT Systems Analyst and enjoy some outstanding benefits:
- Salary: Competitive salary per annum based on experience.
- Annual Leave: Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Public holidays and an extra day off to celebrate your birthday are included.
- Pension: Employer contributions of 5%.
- Financial Benefits: Free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers.
- Wellbeing & Lifestyle Services: Access to a colleague assistance programme with 24/7 GP service, mental health support, physiotherapy, cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan, and Travel Insurance.
- Professional Development: Access to thousands of courses, skill tests, and learning paths through Pluralsight.
- Motoring Benefits: Exclusive colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
- Stream: A free financial wellbeing app that provides financial advice and offers discounts on shopping.
About You: We’re looking for a proactive and analytical individual with experience in systems analysis, application support, or business systems environments. You’ll be confident working across both BAU support and project delivery activities, with the ability to manage competing priorities and communicate effectively with technical and non-technical stakeholders alike.
You’ll ideally have:
- Experience producing high-quality analysis artefacts including user stories, PBIs, acceptance criteria, process maps, and operational documentation.
- Strong requirements elicitation and problem-solving skills.
- Experience supporting incident, problem, and change management processes.
- Knowledge of Agile delivery methodologies such as Scrum or Scrumban.
- Experience assessing data flows, integrations, and system impacts.
- The ability to manage workload effectively while meeting deadlines and SLAs.
- Strong stakeholder engagement and communication skills.
- Experience working collaboratively within cross-functional teams.
- A continuous improvement mindset with a focus on enhancing processes and platform stability.
It would also be beneficial if you have:
- Formal Business Analysis or Agile certifications.
- Experience within vehicle, fleet, repair, workshop, or operational service environments.
- Exposure to low-code platforms or application configuration.
- Experience supporting testing, UAT, and controlled releases.
About Us: ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UK’s leading insurance and leasing companies, fleet operators, OEMs, and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service, and maintenance. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable.
System Analyst in Huddersfield employer: ZIGUP
ZIGUP is an exceptional employer located in Huddersfield, offering a dynamic work environment with hybrid working options and a strong focus on employee wellbeing and professional development. With competitive salaries, generous annual leave, and a comprehensive benefits package including mental health support and access to cutting-edge training resources, ZIGUP fosters a culture of collaboration and continuous improvement, making it an ideal place for IT Systems Analysts to thrive and grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land System Analyst in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to current employees at ZIGUP on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Systems Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your systems analysis skills. Be ready to discuss how you've tackled similar challenges in the past and how you can contribute to enhancing FMGRS applications.
✨Tip Number 3
Show off your problem-solving skills during the interview. Use real-life examples to demonstrate how you've managed competing priorities and communicated effectively with both technical and non-technical stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the ZIGUP team.
We think you need these skills to ace System Analyst in Huddersfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the System Analyst role. Highlight your experience in systems analysis and application support, and show us how your skills align with our needs at ZIGUP.
Showcase Your Problem-Solving Skills:We love a proactive mindset! In your application, share examples of how you've tackled challenges in previous roles. This will help us see your analytical abilities and how you approach problem-solving.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon where possible. We want to understand your experience and skills without any confusion!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with ZIGUP.
How to prepare for a job interview at ZIGUP
✨Know Your Systems
Before the interview, brush up on your knowledge of FMGRS applications and how they impact operational success. Be ready to discuss specific systems you've worked with and how you’ve contributed to their stability and performance.
✨Showcase Your Analytical Skills
Prepare examples that highlight your experience in systems analysis and problem-solving. Think about times when you produced high-quality analysis artefacts or managed end-to-end ticket resolutions, and be ready to share these stories.
✨Engage with Stakeholders
Demonstrate your ability to communicate effectively with both technical and non-technical stakeholders. Prepare to discuss how you've translated business needs into technical solutions and how you’ve engaged with cross-functional teams.
✨Emphasise Continuous Improvement
ZIGUP values a continuous improvement mindset, so come prepared with examples of how you've enhanced processes or platform stability in previous roles. Highlight any experience with Agile methodologies and how it has shaped your approach to system improvements.
